Environment
Novell ZENworks Asset Management 11.2
Novell ZENworks Configuration Management 11.2
Situation
Contracts can be imported by using the zman amic -f command. This command requires a login, and after logging in with some users, the command says it was successful, but the contract does not appear in ZCC.
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757
Case sensitivity was removed.
Additional Information
The login after running the zman amic -f command is case sensitive for the user. It also requires the login name to be put it exactly like it is in the ZCC > Configuration > Administrators list. For domain administrators, this means the login has to be put in as name@domain.com.
Also, if an administrator name was removed, then readded into ZCC, that user will not be able to successfully run the zman amic -f command until the novell-zenserver service has been restarted on the server.