Environment
Novell ZENworks Configuration Management 11.2.3a
Situation
Windows Explorer randomly crashes related to Nalshell.dll.
Resolution
This is fixed in version 11.2.4 - see KB 7012027 "ZENworks
Configuration Management 11.2.4 - update information and list of fixes"
which can be found at https://support.microfocus.com/kb/doc.php?id=7012027
Cause
This is quite close related to TID 7010695. Here specific code
changes related to Windows 8 support in Nalshell.dll are causing the Windows
Explorer crash.