Environment
Novell ZENworks Full Disk Encryption
Situation
ZENworks Icon, Full Disk Encryption > About (in Full Disk Encryption Agent Actions) > Agent Status > Settings. Item "Policy handler installed" shows with value "Not installed", even though the agent is correctly installed, and is working.
Resolution
This is fixed in version 11.2.4 - see KB 7012027 "ZENworks
Configuration Management 11.2.4 - update information and list of fixes"
which can be found at https://support.microfocus.com/kb/doc.php?id=7012027
Additional Information
This incorrect status does not affect the agent: it still works as expected.