Environment
Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2
Novell ZENworks Asset Management 11.2
Situation
On French Windows 7 login name in inventory shows as système
Resolution
This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration
Management 11.2.4 - update information and list of fixes" which can be found at
https://support.microfocus.com/kb/doc.php?id=7012027
Cause
On French Windows 7 the system account name is translated to système
which is not the case on e.g., French Windows XP.
Additional Information
Since ZCM 11.2.2, if Windows returns system or empty string as logged-in user name using the GetUserName Windows function,
the name gets verified through the WMI framework. In case a a good name is still not found for the logged-in user, the login name gets
populated with the Windows owner name value as stored in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\RegisteredOwner.