Environment
Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2
Novell ZENworks Asset Management 11.2
Situation
Windows 7 PC has two keyboards, but only one is shown in Inventory
Resolution
This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027
Cause
Changes in the layout of the Windows registry with Windows 7 meant that older methods of gathering information for multiple keyboards failed.