Group Policies randomly fail to be applied to user

  • 3029221
  • 26-Mar-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Microsoft Windows XP Professional

Situation

Randomly, User Group Policies fail to apply, or only apply partially - this can most often be seen where Internet Explorer proxy settings are not being applied. The WMGrpPolUser.log file, when searched for"Exiting SetGptVersion" will show either a return code of 5 or 33 when the failures have occurred and 0 (success) when everything is working correctly.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support