Unable to image Dell GX620 machines that contain a Philips DVD/CDROM drive

  • Document ID:3227717
  • Creation Date:21-Apr-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 6.5 Desktop Management - ZfD6.5
Novell ZENworks 7 Desktop Management - ZfD7
Novell ZENworks Imaging
Dell Optiplex GX520
Dell Optiplex GX620

Situation

Unable to image Dell GX620 machines that contain a Philips DVD/CDROM drive

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support

Additional Information


Formerly known as TID# 10100469