ITONIX tablet PC Imaging Segmentation Fault

  • 3635171
  • 08-Dec-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging
Novell ZENworks 10 Configuration Management
Novell ZENworks 7.2 Linux Management - ZLM7.2

Situation

Unable to image ITRONIX tablet PCs.
Error ITONIX tablet PC Imaging Segmentation Fault when imaging from bootcd or PXE.

Resolution

For ZCM 10
This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support
For ZENworks 7:
To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
For ZLM7.2IR1: To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at https://www.novell.com/support