Environment
Novell Open Enterprise Server (Linux based)
Novell SUSE Linux Enterprise Server 9
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Automatic Workstation Import
Novell SUSE Linux Enterprise Server 9
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Automatic Workstation Import
Situation
ERROR 12002 on workstation attempting to import to the ZENworks Automatic Workstation Import Service
Automatic Workstation Import Service appears to hang on the ZENworks Linux Server
Automatic Workstation Import Service appears to hang on the ZENworks Linux Server
Errors appear in the /var/opt/novell/log/zenworks/awsi.log:ERROR AWSI - Exception Caught
ERROR com.novell.application.zenworks.services.ndsutils.NDSUtilsException: An error occured getting the certificate from the server::389
ERROR com.novell.application.zenworks.services.ndsutils.NDSUtilsException: An error occured getting the certificate from the server:
ERROR javax.naming.CommunicationException: 172.25.44.228:389 [Root exception is java.net.ConnectException: Connection refused]
ERROR Could not contact service for a search operation
ERROR javax.naming.AuthenticationNotSupportedException: [LDAP: error code 13 - This server requires a TLS connection]
ERROR javax.naming.AuthenticationNotSupportedException: [LDAP: error code 13 - This server requires a TLS connection]
Resolution
Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 3a. available at Novell Downloads