If you choose to use a database for the ZENworks database other than the embedded Sybase SQL Anywhere database that is available as the default for ZENworks 11 SP2, the other database must meet the following requirements:
Table 1-6 Database Requirements
Item |
Requirement |
---|---|
Database Version |
Microsoft SQL Server 2008 (not extensively tested) Microsoft SQL Server 2008 R2 SP1 Oracle 11g R2 NOTE:Oracle Real Application Clusters (Oracle RAC) is not supported. For more information, see: Sybase SQL Anywhere 12 New in 11.2.3: Microsoft SQL Server 2008 R2 SP2 and Microsoft SQL Server 2008 SP2 (not extensively tested) |
Database Hostname |
The database hostname should be resolvable by the Domain Name Server Service |
TCP ports |
The server must allow Primary Server communication on the database port. For MS SQL, make sure to configure static ports for the database server. The default ports are:
IMPORTANT:You can change the default port number if you have a conflict. However, you must make sure that the port is opened for the Primary Server to talk to the database. |
UDP Ports |
1434 for MS SQL (If ZENworks uses named instance of the database) |
WAN consideration |
Primary Servers and the ZENworks database must reside on the same network segment. Primary Servers cannot write across a WAN to the ZENworks database. |
Default Character Set |
For Sybase, the UTF-8 character set is required. For MS SQL, ZENworks Configuration Management does not require any specific character set. ZENworks Configuration Management supports all character sets supported by MS SQL. For Oracle, the NLS_CHARACTERSET parameter must be set to AL32UTF8 and the NLS_NCHAR_CHARACTERSET parameter must be set to AL16UTF16. |
Collation |
ZENworks 11 Configuration Management is not supported with a case-sensitive instance of the MS SQL database. Hence, you must make sure that the database is case insensitive before setting it up. |
Database User |
Make sure that there is no restriction for the ZENworks database user to connect to a remote database. For example, if the ZENworks database user is an Active Directory user, make sure that the Active Directory policies allow the user to connect to a remote database. |
Database Settings |
For MS SQL, set the READ_COMMITTED_SNAPSHOT setting to ON so that it allows read access to information in the database while data is being written or modified. To set the READ_COMMITTED_SNAPSHOT setting to ON, execute the following command at the database server prompt: ALTER DATABASE database_name SET READ_COMMITTED_SNAPSHOT ON; NOTE:You must adhere to the following guidelines to configure the database settings:
For detailed information on how to stop and start the ZENworks Services, see . |