Unable to Remotely Control or Remotely View a Windows CE Device

Possible Cause:  The Remote Management policy has not been configured for the Windows CE device you want to remotely control or remotely view.

Action:  Configure the Remote Management policy. For detail information on how to configure the policy, see Configuring WinCE Remote Management Policy

Possible Cause:  The Windows CE device you want remotely control or remotely view does not have a network IP address.

Action:  Ensure that the Windows CE device you want remotely control or remotely view has a network IP address.

Possible Cause:  The Windows CE device that you want to remotely control or remotely view is already being remotely managed.

Action:  Do the following:

  1. Terminate the existing Remote Control or Remote View session.

  2. Start the Remote Control or the Remote View session.