3.1 Interface, Current Status, and Latest Event Log Information

This table displays the different interfaces of the iPrint Manager.

Interface: Contains links to pages that display statistics to profiled time and errors for the indicated interfaces.

Current Status: Indicates the state of each interface for the last hour.

Table 3-1 Interface Color Indicators

Status	Description
Bad	Color: Red Running outside configured thresholds in a manner designated as an error.
Good	Color: Green Running within configured thresholds.
Not Monitored	Monitoring for the interface has been turned off or does not apply.
Warning	Color: Yellow Running outside configured thresholds in a manner designated as a warning.

Figure 3-2 Latest Event Log

Latest Event Log: Displays the last 20 events for the given interface. You can choose to view the last 20 client events, gateway events, NDS events, accounting events, and internal events.

Figure 3-3 Latest Client Events

3.1.1 Client Interface

Figure 3-4 Client Interface Page

Latest Client Events

Displays the last 20 events for the given interface.

Currently Bound Clients

Displays statistics on clients currently bound to this iPrint Manager. Typically, most binds are transitory except for administrators that are using management tools.

Client Operations Statistics

Displays statistics regarding the operations that have occurred since the referenced time, typically in the last hour, since midnight, and since the Printer Agent was started.

Table 3-2 Client Operations

Statistic	Description
Total Operations	Total number of client operations that have occurred since the referenced time.
Operations That Used Excessive Time	Number of client operations that succeeded, but exceeded the configured threshold for maximum client operation time.
Operations That Failed	Number of client operations that failed.
Average Time Used	Average time used to perform operations of the selected type.
Max Time Used	Maximum time used to perform an operation of the selected type.
Lost Client Connections	Number of times the iPrint Manager attempts to respond to a request when the client is no longer communicating. Causes for the lost client connection include slow links or routers and a client machine being rebooted. This statistic can indicate when users are having difficulty printing. This displays only when you select Summary of All Operations.

Client Operation Information

Lists all of the client operations that might occur with the iPrint Manager. These operations become selectable if any operation of that type has occurred. The statistics at the top of this page apply to the currently selected field.

When an operation event occurs, the operation is changed to a link. When you click a link, the statistics for that operation for the last hour are displayed above the Client Operation Information and the operation is highlighted with the color Cyan. The following are all the colors that can be used.

Table 3-3 Operation Color Indicators

Color	Description
Cyan	Currently selected event operation
Magenta	Currently selected event operation with an event worthy of notice
Yellow	Event worthy of notice has occurred

3.1.2 Gateway Interface

Figure 3-5 Gateway Interface Page

Latest Gateway Events

Displays the last 20 events for the given interface.

Gateway Operations

Displays statistics regarding the operations that have occurred since the referenced time, typically the last hour, since midnight, and since the Printer Agent was started.

Table 3-4 Gateway Operations

Statistic	Description
Total Operations	Total number of operations that have occurred since the referenced time.
Operations That Used Excessive Time	Number of operations that succeeded, but exceeded the configured threshold for maximum client operation time.
Operations That Failed	Number of operations that failed.

3.1.3 NDS Interface

Figure 3-6 NDS Interface Page

Latest NDS Events

Displays the last 20 events for the given interface.

Operations

Table 3-5 NDS Operations

Statistic	Description
Total Operations	Total number of client operations that have occurred since the referenced time.
Operations That Used Excessive Time	Number of client operations that succeeded, but exceeded the configured threshold for maximum client operation time.
Operations That Failed	Number of client operations that failed.
Average Time Used	Average time used in milliseconds to perform NDS® operations to the selected server.
Maximum Time Used	Maximum time used in milliseconds to perform NDS operations to the selected server.
Login	Number of times that the user has logged into eDirectory
Read	Number of times that read operations have been carried out in the eDirectory
Modify	Number of times that modify operations have been carried out in the eDirectory
Open Stream	Number of times that the open stream operation has been carried out in the eDirectory
Write Stream	Number of times that the write stream operation has been carried out in the eDirectory
Read Stream	Number of times that the read stream operation has been carried out in the eDirectory
Get Effective Rights	Number of times that requests have been made for obtaining effective user rights for printer objects

File Server Containing Replica

The statistics on this page apply to the currently selected replica in the list. The links are explained in the following table.

Table 3-6 NDS Replica Information

Options	Description
Summary of All File Servers Accessed	Statistics for all monitored NDS operations.
Undetermined	Any operation where the iPrint Manager cannot determine which replica was accessed.
File_Server_List	The first 15 file servers accessed by the iPrint Manager for NDS information within the last hour. Any server highlighted in yellow indicates that there has been a recent problem while processing an NDS operation to that server.

Clicking the link displays operations associated with that file server’s replica. The following colors are used.

Table 3-7 Operation Color Indicators

Color	Description
Cyan	Currently selected event operation.
Magenta	Currently selected event operation with an event worthy of notice.
Yellow	An event worthy of notice has occurred.

Last Access of Replica

If a file server has been selected under File Server Containing Replica, this displays the date and time that the iPrint Manager last accessed a replica on that file server.

Lost Connection Count

Displays the number of times the iPrint Manager unsuccessfully attempted to talk to the selected server. This statistic is indicative of the health of eDirectory™.

3.1.4 Accounting Interface

Figure 3-7 Accounting Status Page

Latest Accounting Events

Displays the last 20 events for the given interface.

Operations

Table 3-8 Accounting Operations

Statistic	Description
Total Operations	Total number of accounting operations that have occurred since the referenced time.
Operations That Used Excessive Time	Number of accounting operations that succeeded, but exceeded the configured threshold for maximum client operation time.
Operations That Failed	Number of accounting operations that failed.

Accounting Operation Information

Lists all of the accounting operations that might occur with the iPrint Manager. These operations become selectable if any operation of that type has occurred. The statistics at the top of this page apply to the currently selected field.

When an operation event occurs, the operation is changed to a link. When you click a link, the statistics for that operation for the last hour are displayed above the Accoutning Operation Information and the operation is highlighted with the color Cyan. The following are all the colors that can be used.

Table 3-9 Operation Color Indicators

Color	Description
Cyan	Currently selected event operation
Magenta	Currently selected event operation with an event worthy of notice
Yellow	Event worthy of notice has occurred

3.1.5 iPrint Manager Internal

Figure 3-8 Print Services Manager Internal Page

Database Backup and File Size Information

Displays general information about the iPrint Manager’s database. The index file and the data file together comprise the iPrint Manager’s database. The index should be roughly one-tenth the size of the Database Data File Size.

A large index file is indicative that a large number of database objects have been deleted. While this does not affect performance, you can resynchronize the database to update the index file size, if necessary.

Database Lock Operations

The iPrint Manager uses locks when accessing objects in its database. If the lock for an object cannot be acquired, the object cannot be accessed and that database operation fails. Database Lock Operations displays how many object lock operations have been attempted and how many have failed for the specified time.

Database Information

Displays statistics on the performance of the iPrint Manager’s database. Excessive time is defined as 10 seconds. The Average Access Time should be 0 (zero).

Statistics for the Max Access Time are expected, and most entries are associated with file system backups.

Examine Database

Links to a page that gives details about the database objects.

Thread Pool Information

The iPrint Manager has a thread pool that it uses to process a variety of tasks. This table displays some statistics to monitor the performance and load on this thread pool.

Table 3-10 Thread Pool Task Information

Statistic	Description
Total Tasks Processed	Total number of tasks that have been processed by the thread pool since the referenced time.
Max Number of Queued Requests	Maximum number of request that were queued up (waiting) to be processed.
Max Request Queue Time	Longest time that a task waited to be processed.
Max Number of Threads	The iPrint Manager has the ability to create and to destroy threads for the thread pool as needed. The minimum number of threads in the thread pool is two. Max Number of Threads displays the maximum number of threads that were needed to process tasks. If this number consistently exceeds five, you should monitor the print system’s performance and determine if you need an additional iPrint Manager.