Managing Sent Items

IMPORTANT:  You can manage your sent items for GroupWise e-mail only if the recipient is located on the same GroupWise system as you.


Confirming Delivery of Items You've Sent

Evolution provides several ways for you to confirm that your item was delivered.


Track an Item You Sent

You can check the status in the Message Status window of an e-mail you've sent. For information, see Checking the Status of Your Items.


Receive Notification When the Item is Opened or Deleted

You can receive notification when the recipient opens or deletes a message. For information, see Receiving Notification About Items You Send.


Request a Reply

You can inform the recipient that you need a reply to an e-mail. Evolution adds a sentence to the item stating that a reply is requested and changes the icon in the recipient's Mailbox to a double arrow. For information, see Requesting a Reply for Items You Send.


Displaying Sent Items

You might want to display items you previously sent. For example, you can read a sent e-mail.

  1. Click the Sent Items folder in the Folder List.

All sent items reside in this folder unless you select a different folder for sent e-mail in the account editor default settings.


Checking the Status of Your Items

Track Message Status lets you check the status of any e-mail you've sent. For example, you can see when an e-mail was delivered and when the recipient opened or deleted the e-mail.


Checking the Status of an Item

  1. Right-click an e-mail in your Sent Items folder, then click Track Message Status.


Receiving Notification About Items You Send

  1. In the Compose Message window, click Insert > Send Options.


    Mail view showing Status Tracking options
  2. In the Return Notification group box, specify the type of return receipt you want.

  3. Click OK.


Requesting a Reply for Items You Send

  1. In the Compose Message window, click Insert > Send Options.

  2. Click Reply Requested, then specify when you want to receive the reply.

    If you select When Convenient, then Reply Requested: When Convenient appears at the top of the message. If you select Within x Days, then Reply Requested: By day month numeric day time year appears at the top of the message.

  3. Click OK.


Changing the Priority of an E-Mail

  1. In the Compose Message window, click Insert > Send Options.

  2. Select High Priority, Standard Priority, Low Priority, or Undefined.

    The small icon next to an item in the Mailbox is red when the priority is high.

  3. Click OK.


Delegating an Item

  1. In the Calendar, right-click the meeting or appointment you want to delegate.

  2. Select Delegate, then select the contacts you want to delegate the meeting/appointment for.

  3. Click OK.

Each contact gets a copy of the appointment or meeting.