17.14 Sending Phone Messages

A phone message is a note you can send to notify other GroupWise users of calls they received while they were out of the office or unavailable. Phone messages are stored in the recipient’s Mailbox. You cannot answer your phone from a phone message.

  1. Click File > New > Phone Message.

    You can place a New Phone Message button on the toolbar. See Customizing the Main Toolbar.

  2. In the To field, type a user name, and then press Enter. Repeat for additional users.


    To select user names from a list, click Address on the toolbar, double-click each user, and then click OK.

  3. Type the caller, company, and phone number of the caller.

  4. Select the check boxes that apply to this phone message.

  5. Type the message in the Message field.

  6. Click Send on the toolbar.

HINT:You can change the phone messages you receive into tasks, reminder notes, or other personal item views. This way, you can leave a record of the conversation on the date it was held (reminder note) or create a to-do item to complete at a later date (task). See Changing Email to Another Item Type.