6.4 C03x Errors

NOTE:This guide does not include a comprehensive list of all possible GroupWise error codes. It lists error codes for which solutions are readily available from GroupWise engineers and testers. You can search the Novell Support Knowledgebase to locate additional solutions documented by Novell Support as specific customer issues have been resolved.

C032 Database error

Source: GroupWise engine; database services.
Action: See C0xx Database error (general database repair strategies).

C033 Database error

Source: GroupWise engine; database services.
Action: See C0xx Database error (general database repair strategies).

C034 Database error

Source: GroupWise engine; database services.
Action: See C0xx Database error (database dictionary file).

C035 Database error

Source: GroupWise engine; database services.
Action: See C0xx Database error (general database repair strategies).

C037 Memory error

Source: GroupWise engine; database services.
Action: See C0xx Memory error.

C038 Memory error

Source: GroupWise engine; database services.
Action: See C0xx Memory error.

C03A Database requires newer version

Source: GroupWise engine; database services.
Explanation: Newer database error.
Possible Cause: GroupWise cannot access the database because it was created using a newer version of GroupWise.
Action: Make sure you are running a current version of the GroupWise software. For technical services and file updates, see Novell Support.

C03B Database error

Source: GroupWise engine; database services.
Action: See C0xx Database error (Support assistance recommended).

C03C Database error

Source: GroupWise engine; database services.
Action: See C0xx Database error (general database repair strategies).

C03D Unexpected error

Source: GroupWise engine; database services.
Action: See C0xx Unexpected error.

C03F Database error

Source: GroupWise engine; database services.
Explanation: GroupWise tried to open a file that could not be recognized as a valid GroupWise database.
Action: Check and, if necessary, repair the database. See Maintaining Domain and Post Office Databases and Maintaining User/Resource and Message Databases in Databases in the GroupWise 2012 Administration Guide.
Action: If this error occurs on a message database (msgnnn.db) or user database (userxxx.db), run GWCheck. See Stand-Alone Database Maintenance Programs in Databases in the GroupWise 2012 Administration Guide. It can sometimes be helpful to run GWCheck multiple times, because as some errors are fixed, others are uncovered.
Action: If the damaged database cannot be repaired successfully, restore it from backup.
Action: If a damaged user database cannot be repaired or restored, it can be rebuilt. First, archive all personal appointments, tasks, and notes. Make a backup copy of the user database. Then, re-create the user database. See Re-creating a User Database in Databases in the GroupWise 2012 Administration Guide.
Action: If this error occurs in Caching mode, delete your Caching mailbox and create a new one, as described in Setting Up Your Caching Mailbox in Caching and Remote Modes in the GroupWise 2012 Windows Client User Guide
Possible Cause: If this error occurs each time the user exits the GroupWise client, the archive database might be damaged.
Action: In the GroupWise client, open the archive, then use the Repair Mailbox feature to repair the archive. See Enabling GroupWise Check in the Windows Client in Client in the GroupWise 2012 Administration Guide.
Action: Run GWCheck on the archive. See Stand-Alone Database Maintenance Programs in Databases in the GroupWise 2012 Administration Guide.