3.6 Handling Unwanted Email (Spam)

Use Junk Mail Handling to decide what to do with unwanted Internet email, also known as spam, that is sent to your GroupWise email address.

3.6.1 Understanding Junk Mail Handling

Internet email includes all email where the sender’s address is in the form of name@example.com, name@example.org, and so forth. Internal email is email where the sender is part of your GroupWise system and the From field shows only the name of the sender, not an Internet address.

An Internet domain is the part of the email address that comes after the @. For example, in the address Henry@example.com, the Internet domain is example.com.

For information about the Junk Mail folder, see Junk Mail Folder.

Your GroupWise administrator can turn off Junk Mail Handling so that it is not available.

3.6.2 Blocking or Junking Email

If you want to block or junk internal email, you can use rules. (For more information, see Section 8.3, Creating a Rule.) For example, you can create a Delete rule that moves all items from a specific email address or entire Internet domains to your Trash folder. Or you can use the following procedure to create a Move to Folder rule that moves items with a specified subject to your Junk Mail folder.

  1. On the main WebAccess page, click the Options icon Reply requested icon, then click Options.

  2. Click Rules.

  3. Select Move to Folder from the drop-down menu of the Type field, then click Create.

  4. Type a name in the Rule name field, such as Junk Mail Rule.

  5. Use Define Conditions to add specific information to your rule.

    • In the first condition field, select From.

    • In the second condition field, select Matches.

    • In the last condition field, type the name of the person or a specific Internet domain as it displays in the From: field of a mail message. For example: msmith@corporate.com or @corporate.com.

  6. Select the Junk Mail folder as the destination folder.

  7. Click Save.

  8. Verify that the check box is selected next to the rule you just created, then click Close.