12.4 Using POP3 and IMAP4 Accounts

POP3 and IMAP4 accounts let you access your email that is stored on other email systems that support POP3 and IMAP4. Most email systems support this type of connection to download and view your email.

12.4.1 Using POP3 and IMAP4 Accounts in Online Mode

If the Accounts menu is not available in your Online Mailbox, your GroupWise administrator has specified that POP3 and IMAP4 accounts cannot be used in Online mode.

12.4.2 Using POP3 and IMAP4 Accounts in Remote and Caching Modes

While you are using Remote mode, you can check Internet mail accounts without connecting to GroupWise.

The Accounts menu is always available in Remote mode.

If you are using GroupWise in either Remote mode or Caching mode, you have the option of not uploading a POP3 or IMAP4 account to your Online Mailbox. To make sure you don’t upload, click Accounts > Account Options, select an account, click Properties, then deselect Upload this account to the GroupWise Online Mailbox.

12.4.3 Changing the Length of Time for POP3 and IMAP4 Server Timeouts

  1. Click Accounts > Account Options.

  2. Click the account name.

  3. Click Properties.

  4. Click the Advanced tab.

  5. Type the number of minutes in the Minutes to wait for server to respond field.

  6. Click OK, then click Close.

12.4.4 Using SSL to Connect to a POP3 or IMAP4 Server

You can connect to your POP3 or IMAP4 mail server by using SSL, which is an Internet security protocol that helps maintain the confidentiality of your messages. In order for you to use this option, your mail server must support SSL.

  1. Click Accounts > Account Options.

  2. Click the account, then click Properties.

  3. Click the Advanced tab.

  4. Select Use SSL for both the outgoing and incoming mail servers, then specify the digital certificate you want to use.

    This certificate enables GroupWise to use SSL to authenticate to the mail server you have chosen. (If no certificates are listed in the drop-down list, you need to use your Web browser to obtain a certificate from an independent certificate authority. For more information, see Obtaining a Security Certificate from a Certificate Authority.)

  5. Click OK, then click Close.

12.4.5 Downloading Items from POP3 and IMAP4 Accounts

Downloading Items Manually

  1. To download items from one account, click Accounts > Send/Retrieve, then click the account name.


    To download items from all accounts in which Include this account when doing Send/Retrieve on All Marked Accounts is selected in the account properties, click Accounts > Send/Retrieve > All Marked Accounts.

    In Remote mode, if Include this account when doing Send/Retrieve on All Marked Accounts is selected in Remote Properties, you can download items from your Online Mailbox at the same time as you download your Internet mail accounts.

Downloading Items Automatically

  1. Click Accounts > Account Options.

  2. Click General Options.

  3. To download items periodically, select Send/Retrieve All Marked Accounts every _ minutes. Specify how often you want items to be sent and retrieved.

  4. To download items every time you start GroupWise, select Send/Retrieve All Marked Accounts at startup.

The settings affect all accounts that have Include this account when doing Send/Retrieve on All Marked Accounts selected in the account’s properties.

If you have created new items for these accounts and have not yet sent them, they are sent at the same time new items are downloaded.

To quickly turn this option on and off, click Accounts > Auto Send/Retrieve. It is active when a check mark is displayed.

12.4.6 Sending POP3 and IMAP4 Mail from GroupWise

  1. In an item you want to send, click Actions > Send Using, then click the account from which you want to send.


    Click , then click the account.

    The From name associated with that account will be in the From field of this item.

To set the default account from which items are sent, click Accounts > Account Options, click an account, then click Set Default.

12.4.7 Deleting an Item from a POP3 or IMAP4 Account

  1. To delete an item from an IMAP4 or POP3 account, click the item, then press the Delete key.

See also Section 12.5.2, Deleting Items from a POP3 Mail Server and Section 12.6.5, Deleting Items from an IMAP4 Mail Server