December 7, 2007
With Novell® GroupWise® Mobile Server 2 for Windows, you can synchronize e-mail messages and other personal information manager (PIM) data from your GroupWise mailbox to supported mobile devices.
GroupWise Mobile Server 2 for Windows includes the following modules from Intellisync* Mobile Suite:
Intellisync Wireless Email with the GroupWise Connector
Intellisync Mobile Gateway
Intellisync Secure Gateway
Synchronization software for supported devices
Some Intellisync Mobile Suite modules are not included in GroupWise Mobile Server 2. For supported devices and module details, see the GroupWise Mobile Server 2 Getting Started Guide on the GroupWise Mobility Documentation Web site.
If you have a Web server running on the server where you plan to install GroupWise Mobile Server 2 for Windows, stop the Web server.
Download the GroupWise Mobile Server 2.0.3 for Windows compressed executable (gms203.exe) from the Novell Downloads Web site to a temporary directory at the root of a local drive or to a network server drive that can handle long pathnames.
On your Windows* desktop, click, then browse to the directory where you extracted the GroupWise Mobile Server files.
Select the setup.exe file, then click to run the GroupWise Mobile Server Installation program.
Follow the on-screen instructions to install GroupWise Mobile Server 2 for Windows.
For detailed installation instructions, see the GroupWise Mobile Server 2 Getting Started Guide and the Intellisync Mobile Suite Installation Guide on the GroupWise Mobility Documentation Web site.
For information about installing the GroupWise Mobile Server client software on mobile devices, see the device-specific Client Guides on the GroupWise Mobility Documentation Web site. Use the GroupWise Mobile Server machine URL and your GroupWise username and password to log in from your mobile device to install the client software.
For a list of known issues and fixes in Intellisync Mobile Suite, see the Intellisync Mobile Server Release Notes on the GroupWise Mobility Documentation Web site.
If you have two NICs installed in the GroupWise Mobile Server machine, device synchronization could fail. When a user provisions an account with a mobile device, the secondary NIC is added to the GroupWise Event Configuration. This address is used to “slap” (that is, to send a notice that an event has triggered) the GroupWise Mobile Server machine whenever a change occurs in the user’s account. Because the wrong address is used, no slaps reach GroupWise Mobile Server. Therefore, synchronization does not occur.
To resolve the problem:
In a Web browser on the GroupWise Mobile Server machine, display the following URL:
Log in as the GroupWise Mobile Server administrator.
Click, then scroll down to the field.
In the field to the left of the equal sign (=), specify:
In the field to the right of the equal sign (=), specify one or more NIC addresses:
Restart the Intellisync Mobile Suite service for the changes to take effect:
On your Windows desktop, click.
Right-click, then click .
Delete all the Intellisync Mobile Suite users.
Add the users again manually.
Set the Intellisync Mobile Suite to auto-discover, then have the users add themselves.
For detailed instructions, see
Managing Users in the Intellisync Mobile Suite Linux Administrator’s Guide on the GroupWise Mobility Documentation Web site.
After upgrading from GroupWIse Mobile Server 1 to GroupWise Mobile Server 2, it is possible that the Web PIM might not work.
To resolve the problem, delete the genweb directory, which is located by default at c:\Program Files\Intellisync Mobile Suite\Tomcat\webapps. After you delete the genweb directory, restart the GroupWise Mobile Server machine to re-create the directory with updated contents.
GroupWise Mobile Server 2.0.2 for Windows has been certified to run on VMware* Workstation 4.0.0, build 4460.
Support Pack 3 has not been officially certified to run on VMware, although experience indicates that it runs successfully on versions of VMware for workstations and for servers.
GroupWise Mobile Server is not supported in a virtualized environment.
In a GroupWise environment, changes to the pattern of a monthly or yearly all-day meeting request can result in all-day meetings spanning two different days. Reference 64316.
In a GroupWise environment, when connecting to a GroupWise mailbox through the Web PIM, users must re-enter their passwords after verifying their mailboxes and before clicking thebutton. Reference 68392.
In some cases in a GroupWise environment, you received server errors when creating several recurring events and synchronizing those events in a single session. This issue is resolved. Reference 69419.
In some cases in a GroupWise environment, you received server errors when creating a task in GroupWise without a start/assigned date. This issue is resolved. Reference 69420.
For a complete list of defect fixes, see the Intellisync Mobile Suite Release Notes on the GroupWise Mobility Documentation Web site.
The GroupWise Mobile Server 2 for Windows documentation is available at the GroupWise Mobility Documentation Web site.
The following documentation is provided by Novell:
GroupWise Mobile Server 2 Product Readme
GroupWise Mobile Server 2 Support Pack Readmes
GroupWise Mobile Server 2 Getting Started Guide
The following Windows server documentation is provided by Nokia:
Intellisync Mobile Suite Release Notes
Intellisync Mobile Suite Installation Checklists
Intellisync Mobile Suite Installation Guide
Intellisync Mobile Suite Administrator’s Guide
Intellisync Mobile Suite Secure Gateway Administrator’s Guide
Online help for the Admin Console
The following client documentation is provided by Nokia:
Device-specific Client Guides
On-device help for client users
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Nokia documentation includes a section that describes Nokia documentation conventions.
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