May 2, 2008
NOTE:GroupWise Mobile Server 2.0.4 for Windows is based on Intellisync Mobile Suite SP 3 for Windows, Maintenance Release 1.
With Novell® GroupWise® Mobile Server 2 for Windows*, you can synchronize e-mail messages and other personal information manager (PIM) data from your GroupWise mailbox to supported mobile devices.
GroupWise Mobile Server 2 for Windows includes the following modules from Intellisync* Mobile Suite:
Intellisync Wireless Email with the GroupWise Connector
Intellisync Mobile Gateway
Intellisync Secure Gateway
Synchronization software for supported devices
Some Intellisync Mobile Suite modules are not included in GroupWise Mobile Server 2. For supported devices and module details, see the GroupWise Mobile Server 2 Getting Started Guide on the GroupWise Mobility Documentation Web site.
If you have a Web server running on the server where you plan to install GroupWise Mobile Server 2 for Windows, stop the Web server.
Download the GroupWise Mobile Server 2.0.4 for Windows compressed executable (gms204.exe) from the Novell Downloads Web site to a temporary directory at the root of a local drive or to a network server drive that can handle long pathnames.
On your Windows desktop, click, then browse to the directory where you extracted the GroupWise Mobile Server files.
Select the setup.exe file, then click to run the GroupWise Mobile Server Installation program.
Follow the on-screen instructions to install GroupWise Mobile Server 2 for Windows.
For detailed installation instructions, see the GroupWise Mobile Server 2 Getting Started Guide and the Intellisync Mobile Suite Installation Guide on the GroupWise Mobility Documentation Web site.
For information about installing the GroupWise Mobile Server client software on mobile devices, see the device-specific Client Guides on the GroupWise Mobility Documentation Web site. Use the GroupWise Mobile Server machine URL and your GroupWise username and password to log in from your mobile device to install the client software.
For a list of known issues and fixes in Intellisync Mobile Suite, see the Intellisync Mobile Server Release Notes on the GroupWise Mobility Documentation Web site.
If you have two NICs installed in the GroupWise Mobile Server machine, device synchronization could fail. When a user provisions an account with a mobile device, the secondary NIC is added to the GroupWise Event Configuration. This address is used to “slap” (that is, to send a notice that an event has triggered) the GroupWise Mobile Server machine whenever a change occurs in the user’s account. Because the wrong address is used, no slaps reach GroupWise Mobile Server. Therefore, synchronization does not occur.
To resolve the problem:
In a Web browser on the GroupWise Mobile Server machine, display the following URL:
Log in as the GroupWise Mobile Server administrator.
Click, then scroll down to the field.
In the field to the left of the equal sign (=), specify:
In the field to the right of the equal sign (=), specify one or more NIC addresses:
Restart the Intellisync Mobile Suite service for the changes to take effect:
On your Windows desktop, click.
Right-click, then click .
Delete all the Intellisync Mobile Suite users.
Add the users again manually.
Set the Intellisync Mobile Suite to auto-discover, then have the users add themselves.
For detailed instructions, see
Managing Users in the Intellisync Mobile Suite Linux Administrator’s Guide on the GroupWise Mobility Documentation Web site.
After upgrading from GroupWise Mobile Server 1 to GroupWise Mobile Server 2, it is possible that the Web PIM might not work.
To resolve the problem, delete the genweb directory, which is located by default at c:\Program Files\Intellisync Mobile Suite\Tomcat\webapps. After you delete the genweb directory, restart the GroupWise Mobile Server machine to re-create the directory with updated contents.
GroupWise Mobile Server 2.0.2 for Windows has been certified to run on VMware* Workstation 4.0.0, build 4460.
GroupWise Mobile Server 2.0.4 has not been officially certified to run on VMware, although experience indicates that it runs successfully on versions of VMware for workstations and for servers.
GroupWise Mobile Server is not supported in a virtualized environment.
GroupWise Mobile Server 2.0.4 for Windows is based on Nokia* Intellisync Mobile Suite 8.0, Support Pack 3, Maintenance Release 1. Nokia provides Maintenance Releases on a quarterly basis for stable products. Maintenance Release 1 is primarily a daylight saving time update, with some additional fixes included. For a complete list of defect fixes, see the Intellisync Mobile Suite Release Notes on the GroupWise Mobility Documentation Web site.
The GroupWise Mobile Server 2 for Windows documentation is available at the GroupWise Mobility Documentation Web site.
The following documentation is provided by Novell:
GroupWise Mobile Server 2 Product Readme
GroupWise Mobile Server 2 Support Pack Readmes
GroupWise Mobile Server 2 Getting Started Guide
The following Windows server documentation is provided by Nokia:
Intellisync Mobile Suite Release Notes
Intellisync Mobile Suite Installation Checklists
Intellisync Mobile Suite Installation Guide
Intellisync Mobile Suite Administrator’s Guide
Intellisync Mobile Suite Secure Gateway Administrator’s Guide
Online help for the Admin Console
The following client documentation is provided by Nokia:
Device-specific Client Guides
On-device help for client users
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
A trademark symbol (®, ™, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party trademark
Nokia documentation includes a section that describes Nokia documentation conventions.
Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please refer to the Novell International Trade Services Web page for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.
Copyright © 2008 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
Novell, Inc. has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed on the Novell Legal Patents Web page and one or more additional patents or pending patent applications in the U.S. and in other countries.
For Novell trademarks, see the Novell Trademark and Service Mark list.
All third-party trademarks are the property of their respective owners.