January 22, 2009
With Novell® GroupWise® Mobile Server 3 for Windows*, you can synchronize e-mail messages and other personal information manager (PIM) data from your GroupWise mailbox to supported mobile devices.
GroupWise Mobile Server 3 for Windows includes the following modules from Intellisync* Mobile Suite:
Intellisync Wireless Email with the GroupWise Connector
Intellisync Mobile Gateway
Intellisync Secure Gateway
Synchronization software for supported devices
Enhancements for GroupWise Mobile Server 3 include:
Substantially faster push of data to your device
Significantly increased battery life
Some Intellisync Mobile Suite modules are not included in GroupWise Mobile Server 3. For supported devices and module details, see the GroupWise Mobile Server 3 Getting Started Guide on the GroupWise Mobility Documentation Web site.
If you have a Web server running on the server where you plan to install GroupWise Mobile Server 3 for Windows, stop the Web server.
Download the GroupWise Mobile Server 3 for Windows compressed file (gms301_win.zip) to a temporary directory at the root of a local drive or to a network server drive that can handle long pathnames.
Extract the .zip file into a directory at the root of your local drive or to a network server drive that can handle long pathnames.
The compressed file contains directory paths that could exceed DOS limits.
On your Windows desktop, click, then browse to the directory where you extracted the GroupWise Mobile Server files.
Select the setup.exe file, then click to run the GroupWise Mobile Server Installation program.
Follow the on-screen instructions to install GroupWise Mobile Server 3 for Windows.
For detailed installation instructions, see the GroupWise Mobile Server 3 Getting Started Guide and the Intellisync Mobile Suite Installation Guide on the GroupWise Mobile Server 3 Documentation Web site.
For information about installing the GroupWise Mobile Server client software on mobile devices, see the device-specific Client Guides on the GroupWise Mobile Server 3 Documentation Web site. Use the GroupWise Mobile Server machine URL and your GroupWise username and password to log in from your mobile device to install the client software.
If you have two NICs installed in the GroupWise Mobile Server machine, device synchronization could fail. When a user provisions an account with a mobile device, the secondary NIC is added to the GroupWise Event Configuration. This address is used to “slap” (that is, to send a notice that an event has triggered) the GroupWise Mobile Server machine whenever a change occurs in the user’s account. Because the wrong address is used, no slaps reach GroupWise Mobile Server. Therefore, synchronization does not occur.
The same issue can arise under other circumstances where a machine has multiple IP addresses, including virtual NICs and public vs. private IP addresses.
To resolve the problem:
In a Web browser on the GroupWise Mobile Server machine, display the following URL:
Log in as the GroupWise Mobile Server administrator.
Click, then scroll down to the field.
In the field to the left of the equal sign (=), specify:
In the field to the right of the equal sign (=), specify one or more NIC addresses:
Restart the Intellisync Mobile Suite service for the changes to take effect:
On your Windows desktop, click.
Right-click, then click .
Delete all the Intellisync Mobile Suite users.
Add the users again manually.
Set the Intellisync Mobile Suite to auto-discover, then have the users add themselves.
If you are using a PalmOS or Symbian device moving an e-mail with a corresponding attachment to a sub-folder may cause the attachment to become corrupted. This corruption may cause the attachment to become unreadable in both the mobile device and the GroupWise client.
GroupWise Mobile Server 2.0.2 for Windows has been certified to run on VMware* Workstation 4.0.0, build 4460.
GroupWise Mobile Server 2.0.4 has not been officially certified to run on VMware, although experience indicates that it runs successfully on versions of VMware for workstations and for servers.
The same level of VMware support applies to GroupWIse Mobile Server 3.
GroupWise Mobile Server is not supported in virtualized environments besides VMware.
In a GroupWise environment, changes to the pattern of a monthly or yearly all-day meeting request can result in all-day meetings spanning two different days. Reference 64316.
In a GroupWise environment, when connecting to a GroupWise mailbox through the Web PIM, users must re-enter the password after verifying the mailbox and before clicking. Reference 68392.
The GroupWise Mobile Server 3 for Windows documentation is available at the GroupWise Mobile Server 3 Documentation Web site.
The following documentation is provided by Novell:
GroupWise Mobile Server 3 Product Readme
GroupWise Mobile Server 3 Support Pack Readmes
GroupWise Mobile Server 3 Getting Started Guide
The following Windows server documentation is provided by Nokia:
Intellisync Mobile Suite Release Notes
Intellisync Mobile Suite Installation Checklists
Intellisync Mobile Suite Installation Guide
Intellisync Mobile Suite Administrator’s Guide
Intellisync Mobile Suite Secure Gateway Administrator’s Guide
Online help for the Admin Console
The following client documentation is provided by Nokia:
Nokia E-Mail Client Release Notes
Device-specific Client Guides
On-device help for client users
In this documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
A trademark symbol (®, ™, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party trademark
Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please refer to the Novell International Trade Services Web page for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.
Copyright © 2008 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
Novell, Inc. has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed on the Novell Legal Patents Web page and one or more additional patents or pending patent applications in the U.S. and in other countries.
For Novell trademarks, see the Novell Trademark and Service Mark list.
All third-party trademarks are the property of their respective owners.