Explanation: When logging in to GroupWise WebAccess, a user receives an invalid user ID or invalid password error.
Action: Make sure the user entered his or her GroupWise user ID or full name (as defined in NDS and the GroupWise Address Book). Make sure the user has a password on his or her mailbox and that the password was entered correctly. Passwords are case-sensitive.
Action: Make sure the user has access to GroupWise WebAccess. See "Controlling User Access to Mailboxes" in "WebAccess" in the GroupWise 6.5 Administration Guide.
Action: Make sure the WebAccess Agent has access to the user's post office. See "Managing Access to Post Offices" in "WebAccess" in the GroupWise 6.5 Administration Guide.