Verifying GroupWise System Information

Problem:  Messages are not being delivered to post offices or domains, or you are receiving excessive undeliverable messages.

Possible Cause:  Link configuration problems with your GroupWise system can cause message delivery problems.

Action:  Check links between domains. See "Understanding Link Configuration" in "Domains" in the GroupWise 6.5 Administration Guide.

Action:  Check links to post offices. See "Understanding Link Configuration" in "Domains" in the GroupWise 6.5 Administration Guide.

Possible Cause:  Incorrect object information can cause message delivery problems.

Action:  Check Domain and Post Office object properties. See the following sections in the GroupWise 6.5 Administration Guide:

• "Editing Domain Properties" in "Domains"
• "Editing Post Office Properties" in "Post Offices"

Action:  Check Agent object properties. See the following sections in the GroupWise 6.5 Administration Guide.

• "Configuring the POA in ConsoleOne" in "Post Office Agent"
• "Configuring the MTA in ConsoleOne" in "Message Transfer Agent"
• "Configuring Internet Agent Services" in "Internet Agent"
• "Configuring WebAccess Components" in "WebAccess"
• "Configuring the Monitor Agent" in "Monitor"

Possible Cause:  Correct information is not being synchronized throughout your GroupWise system.

Action:  If information is correct in some places but incorrect in others, you can synchronize GroupWise information. See "Synchronizing Database Information" in "Databases" in the GroupWise 6.5 Administration Guide.