Problem: Valid GroupWise users are missing from the Address Book or are listed more than once.
Possible Cause: The user's visibility has been set so the user is not visible to other users even though the user exists.
Action: Use ConsoleOne to check the users' visibility. See "Controlling Object Visibility in the Address Book" in "Address Book" in the GroupWise 6.5 Administration Guide.
Possible Cause: User information in the local post office is not synchronized with the rest of the GroupWise system.
Action: Use ConsoleOne to synchronize the users' information. See "Synchronizing Individual Users or Resources" in "Databases" in the GroupWise 6.5 Administration Guide.