Checking IP Addresses and Port Numbers for TCP/IP Links

Problem:  Incorrect IP addresses and port numbers can cause problems for the GroupWise® client and agents when TCP/IP connections are used.

Possible Cause:  The GroupWise client is set up with the wrong IP address and/or TCP port number.

Action:  Make sure the GroupWise client is set up with the correct IP address and port number for the POA in each user's post office. See "Client" in the GroupWise 6.5 Administration Guide.

Action:  Make sure the GroupWise name server is running so that IP addresses and port numbers can be looked up automatically. See the "Simplifying Client/Server Access with a GroupWise Name Server" in "Post Office Agent" in the GroupWise 6.5 Administration Guide.

Possible Cause:  The POA is set up with the wrong IP address and/or TCP port number.

Action:   Make sure the POA is set up with the correct IP address and port number. See "Using Client/Server Access to the Post Office" in "Post Office Agent" in the GroupWise 6.5 Administration Guide.

Possible Cause:   The MTA is set up with the wrong IP address and/or TCP port number.

Action:  Make sure the MTA is set up with the correct IP address and port number. See "Using TCP/IP Links between Domains" and "Using TCP/IP Links between a Domain and its Post Offices" in "Message Transfer Agent" in the GroupWise 6.5 Administration Guide.

Possible Cause:  Multiple programs on the same server are set up with the same TCP port number.

Action:  Make sure no duplicate port numbers are in use.