20.1 General GroupWise Client Errors

As with the Windows client, users might encounter two types of errors while using the GroupWise® Cross-Platform client:

Errors the User Can Resolve

Explanation: When a GroupWise Cross-Platform client error can be fixed immediately by the user, the error message includes instructions.
Action: The user resolves the problem independently.

Errors the Administrator Must Resolve

Explanation: When a GroupWise Cross-Platform client error cannot be resolved by the user, it is typically accompanied by a GroupWise engine error code. See GroupWise Engine Error Codes.
Action: Look up the error code in GroupWise Engine Error Codes, then resolve the problem for the user.