GroupWise WebAccess Login Screen Does Not Appear

Explanation: When a user clicks a language button on the initial GroupWise® WebAccess screen, the login screen does not appear.
Action: Make sure the commgr.cfg file is in the cgi-bin\gw7 of the Web Server. See Configuring the WebAccess Agent and Configuring the WebAccess Application in WebAccess in the GroupWise 7 Administration Guide.

If you are running the GroupWise WebAccess CGI Extension on a Novell® Web server, make sure the srm.cfg file (in the web\config directory, where web is the Web server’s root directory) includes the following line:

loadablemodule /cgi-bin/gw7/gwweb.exe 
sys:web/cgi-bin/gw7/gwweb.nlm

where web is the Web server’s root directory and us is the language code. You must have an entry for each language you have installed. See Specifying a WebAccess Agent in the WebAccess URL in WebAccess in the GroupWise 7 Administration Guide.