WebAccess Agent Cannot Access a Post Office

Explanation: When processing a request from a user, the WebAccess Agent could not access the user’s post office.
Action: Make sure the link information for the post office is defined in ConsoleOne®. See Managing Access to Post Offices in WebAccess in the GroupWise 7 Administration Guide.
Action: If the WebAccess Agent is using direct access to the post office, make sure it has a user account that provides access to the post office server and appropriate rights to the post office directory structure. See Domain and Post Office Access in Installing GroupWise WebAccess in the GroupWise 7 Installation Guide.
Action: If the WebAccess Agent is using client/server access to the post office, make sure TCP/IP is set up on the servers running the WebAccess Agent and the Post Office Agent. See Configuring the WebAccess Agent in WebAccess and Configuring the POA in Post Office Agent in the GroupWise 7 Administration Guide.
Action: Make sure login to the post office is not disabled. See Disabling a Post Office in Post Offices in the GroupWise 7 Administration Guide.