2.8 Using Proxy

Proxy lets a GroupWise user access another GroupWise user’s Mailbox to perform various actions, such as reading, sending, accepting, and declining items, on behalf of the user. This means that you can manage another user’s Mailbox (including the Calendar), or you can allow another user to manage your Mailbox.

IMPORTANT:You can proxy for a user in a different post office or domain, as long as that person is in the same GroupWise system. You cannot proxy for a user in a different GroupWise system.

Before you can use Proxy to manage another user’s Mailbox, that person must grant you proxy access to his or her Mailbox. The same is true if you want someone to act as your proxy; you must give that person proxy access to your Mailbox.

Proxy access enables the proxy to open the other person’s Mailbox, while logged in to his or her own Mailbox, without knowing the person’s GroupWise user ID and Mailbox password. It also establishes the rights the proxy has to the Mailbox. A proxy’s rights determine the extent to which the proxy can manage the person’s Mailbox. For example, the proxy might be given rights to read and write (send) all item types or only be given rights to read Calendar items (appointments, tasks, and notes).

In addition to providing specific users with proxy access to your Mailbox, you can establish a default level of proxy access. The default level of proxy access is given to all GroupWise users to whom you haven’t explicitly given proxy access.

You establish the default level of proxy access by modifying the <All User Access> entry in your Proxy Access list. For example, if you want to enable all GroupWise users to view your Calendar, you can modify the <All User Access> entry to give Read rights to your appointments, tasks, and notes. By default, <All User Access> does not allow any access to your Mailbox.

This section contains the following topics:

2.8.1 Managing Someone Else’s Mailbox

Before you can act as a proxy for someone, that person must give you proxy rights in his or her Access List in Options. The amount of access you have depends on the rights you have been given.

  1. In the GroupWise WebAccess main window, click the Proxy icon.

    Proxy view

    The Proxy list contains the names of all users whose Mailboxes you’ve previously acted as a proxy for.

  2. If the user’s whose Mailbox you want to access is listed in the Proxy list, click the user. Otherwise, continue with the next step.

  3. Click Address Book to open the GroupWise Address Book.

    or

    If you know the full GroupWise address ( userID.post_office.domain) of the person whose Mailbox you want to access, type the address in the Name field, then click Login.

  4. Specify the search criteria needed to find the user whom you want to be a proxy, then click Search. In the list of users that is displayed as a result of the search, select the user, click Select (at the top of the list of users), then click Login to close the Address Book and display the user’s Mailbox.

  5. When you have finished your work in the other person's Mailbox, click the folder list header drop-down list, then click your own name to return to your Mailbox.

2.8.2 Granting Proxy Access to Your Mailbox

  1. From the GroupWise WebAccess main window, click the Options icon on the toolbar.

  2. Click Proxy Access.

    For a user to have proxy rights to your Mailbox, you must add the user to the Proxy Access list.

  3. Click Add Entry to display the Add Proxy Access page.

    Add Proxy Access view

  4. Click Address Book to open the GroupWise Address Book.

    or

    If you know the GroupWise user ID of the person you want to assign as a proxy, specify the user ID in the Name field, then skip to Step 6.

  5. Enter the search criteria needed to find the user whom you want to be a proxy, then click Search. In the list of users that is displayed as a result of the search, select the user, click Select (at the top of the list of users), then click OK to close the Address Book and display the user in the Name field.

  6. Select the rights you want to give the proxy:

    • Mail/Phone: Select Read to enable the proxy to read mail and phone messages. Select Write to enable the proxy to create and send mail and phone messages.

    • Appointments: Select Read to enable the proxy to read appointments. Select Write to enable the proxy to create and send appointments.

    • Reminder Notes: Select Read to enable the proxy to read notes. Select Write to enable the proxy to create and send notes.

    • Tasks: Select Read to enable the proxy to read tasks. Select Write to enable the proxy to create and send tasks.

    • Subscribe to My Alarms: This applies only if the proxy is using the GroupWise client for Windows. Receiving alarms is not supported in GroupWise WebAccess. It enables the proxy to receive any appointment alarms you set.

    • Subscribe to My Notifications: This applies only if the proxy is using the GroupWise client for Windows. Receiving notifications is not supported in GroupWise WebAccess. This option enables the proxy to receive notifications through GroupWise Notify.

    • Modify Options/Rules/Folders: Select this option to enable the proxy to change the options in your Mailbox and to add, delete, or modify folders. The proxy can edit any of your Options settings except for the Proxy Access settings.

    • Read Items Marked Private: Select this option to enable the proxy to see any items that are marked Private. If you don’t give the proxy this right, all items marked Private in your Mailbox are hidden from that proxy.

  7. Click Save to add the proxy to the Proxy Access list.

  8. Repeat Steps 3 through 7 to add additional proxies.

    or

    Click Close to close the Proxy Access dialog box.

2.8.3 Granting All Users Access to Your Mailbox

The Proxy Access list contains an entry called <All User Access>. This entry applies to any GroupWise users who you have not explicitly added to the Proxy Access list. By default, the <All User Access> entry has no proxy rights to your Mailbox. However, you can modify the entry to grant rights to all users.

  1. From the GroupWise WebAccess main window, click the Options icon on the toolbar.

  2. Click Proxy Access.

  3. Click <All User Access> to display the proxy rights assigned to this entry.

  4. Select the rights you want to give the <All User Access> entry:

    • Mail/Phone: Select Read to enable all users to read mail and phone messages. Select Write to enable all users to create and send mail and phone messages.

    • Appointments: Select Read to enable all users to read appointments. Select Write to enable all users to create and send appointments.

    • Reminder Notes: Select Read to enable all users to read notes. Select Write to enable all users to create and send notes.

    • Tasks: Select Read to enable all users to read tasks. Select Write to enable all users to create and send tasks.

    • Subscribe to My Alarms: This applies only if proxies are using the GroupWise client for Windows. Receiving alarms is not supported in GroupWise WebAccess. This enables all users to receive any appointment alarms you set.

    • Subscribe to My Notifications: This applies only if proxies are using the GroupWise client for Windows. Receiving notifications is not supported in GroupWise WebAccess. This option enables all users to receive notifications given through GroupWise Notify.

    • Modify Options/Rules/Folders: Select this option to enable all users to change the options in your Mailbox and to add, delete, or modify folders. Users can edit any of your Options settings except for the Proxy Access settings.

    • Read Items Marked Private: Select this option to enable all users to see any items that are marked Private. If you don’t give the users this right, all items marked Private in your Mailbox are hidden from the users.

  5. Click Save to save the changes to the <All User Access> entry.

  6. Click Close to close the Proxy Access dialog box.