1.4 Understanding Your Mailbox

Your received items are stored in your GroupWise Mailbox. You can quickly change what is displayed by clicking a setting on the Display drop-down list. You can further restrict which items display in your Mailbox by using filters. See Section 7.0, Managing Your Mailbox for more information.

You can organize your messages by moving them into folders within your Cabinet, and you can create new folders as necessary. See Section 7.1, Using the Folder List for more information.

You can also organize your messages by assigning them categories. Each category displays as a different color in your Mailbox. You can filter on categories. See Using Categories to Organize Items for more information.

1.4.1 Bolded Items in Your Mailbox

All unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read. The icon appearing next to an item also indicates if it is unopened.

Collapsed discussion threads are marked with bold text to show that there are items in the thread that are unread. This saves you the time of expanding each thread to check if there are newly posted items.

Sent items in the Sent Items folder are also bolded to show when they are queued but not uploaded, status information has not been received about the item being delivered, or they have not yet been transferred to the Internet.

1.4.2 Icons Appearing Next to Items in Your Mailbox, Sent Items Folder, and the Calendar

The icons that appear next to items in your Mailbox, Sent Items folder, and the Calendar show information about the items. The following table explains what each icon means.

Table 1-3 Icon Descriptions

Icon

Description

Next to an item you have sent in Remote or Caching mode, the icon indicates that the item has been queued, but the queue has not been uploaded. After the item has been uploaded, this icon indicates that status information has not been received about the item being delivered to the destination post office or transferred to the Internet.

Next to the Sent Items folder, the icon indicates that there is at least one item that has been queued but the queue has not been uploaded.

Appears next to an item you have sent. If the item has been opened by at least one person, this icon appears until all recipients have 1) opened the mail, phone message, or reminder note; 2) accepted the appointment; or 3) completed the task.

Appears next to an item you have sent. The item couldn’t be delivered to the destination post office or it failed to transfer to the Internet.

Appears next to an item you have sent. Next to an appointment or task, this icon indicates that at least one person has declined/deleted the item. Next to a mail message, phone message, or reminder note, this icon indicates that at least one person has deleted the item without opening it.

One or more attachments are included with the item.

One or more sound annotations are included with the item, or the item is a voice mail message.

Draft item.

Appears next to an item you have sent.

Appears next to an item you have replied to.

Appears next to an item you have forwarded.

Appears next to an item you have delegated.

Appears next to an item you have replied to and forwarded

Appears next to an item you have replied to and delegated.

Appears next to an item you have forwarded and delegated.

Appears next to an item you have replied to, forwarded, and delegated

Posted item.

Specific version of a document.

Official version of a document.

Unopened mail message with a low, standard, or high priority.

Opened mail message with a low, standard, or high priority.

Unopened and opened appointment with a low, standard, or high priority.

Unopened and opened task with a low, standard, or high priority.

Unopened reminder note with a low, standard, or high priority.

Opened reminder note with a low, standard, or high priority.

Unopened phone message with a low, standard, or high priority.

Opened phone message with a low, standard, or high priority.

The sender has requested that you reply to this item. The item can be a low, standard, or high priority.

This icon appears in a Busy Search. If it appears to the left of a username or resource, you can click a scheduled time across from the username or resource on the Individual Schedules tab to display more information about the appointment in the box below. However, the user or resource owner must give you appointment Read rights in the Access List before this icon appears. See Adding and Removing Proxy Names and Rights in Your Access List.

This icon appears on your Calendar. An alarm is set for the item.

This icon appears on your Calendar. The item is a group appointment, reminder note, or task.

This icon appears on your Calendar. The item is marked private.

This icon appears on your Calendar. You declined the item but didn’t delete it.

1.4.3 Viewing Options in Your Mailbox

You can view the items in your Mailbox five different ways, depending on how you want the information organized. Details, Discussion Threads, Panels, As Calendar, and As Checklist are all found on the View menu.

You can choose to have the display settings be temporary or permanent.

To permanently set your display settings:

  1. Right-click the folder you want to change the display settings for, then click Properties.

  2. Click the Display tab, then click More Display Settings.

  3. Select the display setting from the View By drop-down list.

  4. Click OK twice.

To temporarily set your display settings:

  1. Click View > Display Settings, then the display setting you want.

Details

Details displays a list of your items and information about them in columns, including Subject, Date, CC, Priority, Document Type, Due Date, Size, Version#, and many other categories. Details is the default Mailbox view if you have not changed your Mailbox properties. For information about adding or rearranging columns, see Section 7.18, Using the Columns in Your Mailbox.

Figure 1-6 Details View

Discussion Threads

Discussion Threads shows the e-mail discussion of an original item and all its replies grouped in hierarchical order. By default, only items that are received are displayed in a discussion thread.

Figure 1-7 Discussion Threads View

By default, only items that are in the folder are displayed in a discussion thread. You can add other types of items to the folder to be viewed in the discussion thread. For example, sent items can be added to the folder to complete the discussion thread.

To display sent items in a discussion thread:

  1. Right-click the folder that is displaying discussion threads, then click Properties.

  2. Click the Display tab, then click More Display Settings.

  3. Select Sent under Choose item source.

  4. Click OK twice, then specify a name for the display setting.

  5. Click OK.

Panels

A panel displays a customized view of information in GroupWise. For example, the default Home view, includes an Unread Messages panel. That panel displays a list of items you have not read. The Checklist panel is another default panel on the Home view.

The Checklist panel displays items that are in your checklist folder.

Figure 1-8 Panels

As Calendar

The As Calendar view displays all scheduled items saved in a particular folder. This is useful if you organize all your appointments and other items for a specific project in one folder.

Figure 1-9 Calendar View

As Checklist

The As Checklist view displays a checklist area at the top of your Item List where you can create a checklist from items in your Item List. Each item that is dragged to the checklist area displays with a check box so that you can mark it completed. You can assign due dates, priorities, and more to checklist items. Any items you move to the checklist area also display in the Checklist folder in the Folder List.

For more information about creating a checklist, see Creating a Checklist.

Figure 1-10 Checklist View

Group Labels

When the check box Show Group Labels is selected in the display settings, items are listed in groups according to the column you are sorting on.

For example, if you are sorting by date received, messages that were received on the same day are grouped together with a heading today such as Wednesday April 27, 2005. Group Labels can display in any folder as well as in any panel.