3.6 Changing the Encoding of an Item

Many languages require different character encodings to display certain characters properly. In GroupWise you can change the encoding for items that you send and receive. Many times this is neccessary for you to view the item properly or for the recipient to view the item correctly.

3.6.1 Changing the Encoding for All Items You Send

  1. Click Tools > Options.

    or

    On a Macintosh, click GroupWise > Preferences.

  2. Click Send.

  3. Select your MIME encoding from the MIME Encoding drop-down list.

  4. Click OK, then click Close.

3.6.2 Changing the Encoding for One Item You are Sending

  1. From the Compose window, click the Send Options tab.

  2. Select your MIME encoding from the MIME Encoding drop-down list.

  3. Click Send to send the item.

3.6.3 Changing the Encoding for an HTML Item You are Reading

  1. Double-click the item you want to read.

  2. Right-click the body of the item, then click Encoding.

  3. Select the proper encoding for the message.

Currently, you can only change the encoding for HTML messages that you are reading. You cannot change the encoding for text messages. For most HTML messages, you should not need to change the encoding.