4.7 ADxx Errors
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Linux GroupWise Installation program requires that LDAP be running the on server during installation. This requirement is not being met.
Possible Cause:
LDAP is not available on the Linux server where you are trying to install the Internet Agent or WebAccess Agent.
Action:
Set up LDAP on the Linux server.
Action:
Install the Internet Agent or WebAccess Agent on a Linux server where LDAP is already set up.
AD06 The LDAP server information passed in is not valid
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program cannot communicate with the LDAP server because it is using incorrect information.
Possible Cause:
Required LDAP information includes an IP address for the LDAP server, a port number, a username (in LDAP format) and a password. You have provided incorrect information.
Action:
Make sure that the LDAP Server object is correctly configured in ConsoleOne.
AD08 No username or password specified for logging into the LDAP server
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program cannot log in to the LDAP server.
Possible Cause:
You have not supplied a username or password.
Action:
Supply the required information.
AD09 The password for the LDAP user has expired
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program cannot log in to the LDAP server.
Possible Cause:
The password you supplied is no longer valid.
Action:
Update the password information for the user on the LDAP Server object.
Action:
Specify a user whose password has not expired.
AD0C No connection could be made to the LDAP server
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program cannot communicate at all with the LDAP server you specified.
Possible Cause:
The LDAP server is down.
Action:
Check the status of the LDAP server and bring it up if necessary.
Possible Cause:
Network problems are preventing communication between the Installation program and the LDAP server.
Action:
Use the ping command to attempt to contact the LDAP server. If there is no response, resolve the network problem.
AD10 SSL certificate was not found
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
You selected to use an SSL connection with the LDAP server, but the Installation program cannot establish an SSL connection.
Possible Cause:
You did not provide the correct SSL certificate file information to the Installation program.
Possible Cause:
The LDAP Server object in ConsoleOne is not properly configured for SSL.
Action:
Make sure that the LDAP Server object is configured with the correct SSL certificate information in ConsoleOne.
AD11 SSL could not be initialized
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
You selected to use an SSL connection with the LDAP server, but the Installation program cannot establish an SSL connection.
Possible Cause:
The LDAP Server object in ConsoleOne is not properly configured for SSL.
Action:
Make sure that the LDAP Server object is configured with the correct SSL certificate information in ConsoleOne.
AD20 The attribute specified in the request does not exist in the entry
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program is trying to create an Agent object but eDirectory is not providing the necessary attribute.
Possible Cause:
The eDirectory schema has not yet been extended to accommodate GroupWise objects.
AD21 The attribute specified in the request does not exist in the LDAP server’s schema
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program is trying to create an Agent object, but the LDAP server is not configured for the necessary attribute.
Possible Cause:
The eDirectory schema has not yet been extended to accommodate GroupWise objects.
AD25 The object DN passed in is invalid because the target object cannot be found
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program is trying to create an Agent object, but the context you specified does not exist.
Possible Cause:
You typed the context incorrectly.
Action:
Browse to and select the context.
Possible Cause:
You typed the context correctly, but the context does not exist.
Action:
In ConsoleOne, create the container object you want to use, then browse to and select it in the Installation program.
Possible Cause:
You typed an alias rather than a valid distinguished name.
Action:
Check for the correct distinguished name in ConsoleOne.
AD29 The security (TLS versus plain) surrounding this request is not valid for the request
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program is trying to create an Agent object, but it does not have the necessary rights in eDirectory.
Possible Cause:
The LDAP server is not configured to accept clear text passwords.
Action:
In ConsoleOne, configure the LDAP Server object to accept clear text passwords.
Possible Cause:
The LDAP server is not properly configured for SSL.
Action:
Configure the LDAP server for SSL and make sure that the correct root certificate is used.
AD2D The LDAP server is busy, unavailable, has timed out, or is down
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program made initial contact with the LDAP server, but the LDAP server is no longer responding. Therefore, the Installation program cannot create an Agent object.
Action:
Resolve the problem with the LDAP server.
Action:
Restart the LDAP server.
AD2E A dynamic memory allocation function failed when calling an LDAP function
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program cannot function in the current environment.
Possible Cause:
Insufficient memory.
Action:
Stop some programs that are running on the server in order to free up some memory.
AD2F The LDAP server cannot process the request because of server-defined restrictions
Source:
Internet Agent Installation program or WebAccess Installation program on Linux
Explanation:
The Installation program cannot function in the current environment.
Possible Cause:
The add entry request violates the server’s structure rules.
Possible Cause:
The modify attribute request specifies attributes that users cannot modify.
Possible Cause:
Password restrictions prevent the action.
Possible Cause:
Connection restrictions prevent the action.
Action:
Make sure that the user who is running the installation has sufficient rights to modify objects.
Action:
Make sure that the user who is running the installation does not have any login restrictions.