Acquainting E-Mail Users with the Exchange Gateway

After you have started the Exchange Gateway, GroupWise users and Exchange users need only the following information in order to start using the gateway immediately:


Addressing Messages

If you have set up directory synchronization and exchange, as described in Enabling Directory Synchronization and Exchange of Address Books, GroupWise users can select Exchange users from the GroupWise Address Book, and Exchange users can select GroupWise users from the Exchange Address Book.

If you have not set up directory synchronization and exchange, you should explain to GroupWise users how to add Exchange users to their personal address books, as described in Adding Individual Exchange Users to Personal Address Books. You should also explain to both GroupWise users and Exchange users how to manually type addresses in the To field of messages.

GroupWise
to Exchange
        

Syntax:
gateway_name:exchange_organization.exchange_site.recipient's_mailboxt_name

Examples:
Exchange:XYZCorp.Provo.SJones

Exchange
to GroupWise

Syntax:
address_type:domain.post_office.user_ID

Examples:
GWise:Corporate.Marketing.LTanaka


Understanding What GroupWise Send Options Are Available through the Gateway

GroupWise users can use some, but not all, GroupWise send options through the Exchange Gateway. The following GroupWise send options are supported:

The following GroupWise send options are not supported: