January 24, 2007
The primary enhancement provided by Support Pack 1 is that Busy Search is now bidirectional. Previously, GroupWise users could busy search Exchange users, but Exchange users could not do a free/busy search on GroupWise users. Free/Busy Search on GroupWise users is now supported. Setup instructions are provided in the GroupWise 7 Gateway for Microsoft Exchange Installation and Administration Guide . See the Documentation Updates section to locate the information quickly.
NOTE:Bidirectional Busy Search is available for Exchange 2000/2003 but not for Exchange 5.5.
Run the self-extracting executable setupexch701.exe, click Yes to confirm that you want to install the gateway, then click Next to continue.
Click to accept the license agreement.
The default installation option, , includes installation of the Gateway Administrator snap-in to ConsoleOne.
Click to continue.
Follow the on-screen instructions.
For detailed installation instructions, see the GroupWise 7 Gateway for Microsoft Exchange Installation and Administration Guide on the GroupWise Gateways Documentation page.
If you install Microsoft Exchange Update 912442 on the Windows server where the Exchange Gateway is running, messages stop transferring from GroupWise to Exchange. Follow the steps below as a workaround for this problem:
In Active Directory Users and Computers, click .
Expand the server, then click .
Right-click the user that runs the gateway, then click .
Click the tab.
Click to open the Select Groups dialog box, then in the Enter the Object Names box, type Exchange Domain Servers.
Click to add the gateway user to the Exchange Domain Servers group.
Restart the Windows server.
Normal message flow through the gateway should resume.
If you already have the previous version of the Exchange Gateway installed, and if you have modified the Exchange site proxy information since the gateway was installed, you need to restore the original site proxy information before you install the GroupWise 7 version of the gateway. If you do not, a second site proxy object is created with the same address type.
If you install the Exchange Gateway as a Windows service, it cannot run using the local system account. It must always run using the account that was specified during installation. The service account cannot be changed after installation.
GroupWise users can perform Busy Searches on Exchange 2000 and Exchange 2003 users but not on Exchange 5.5 users.
In order for directory synchronization and exchange to work correctly, all GroupWise users must have unique user IDs. If directory synchronization and exchange is performed for a second user with the same user ID, the updated information for the first user is overwritten by the information for the second user.
If you have directory exchange turned on and directory synchronization turned off, deleted GroupWise users might still appear in the Exchange Address Book.
User IDs must have an associated display name. The supported formats for display names are “first last” and “last, first”. Other display name formats are converted into “first last.”
When a GroupWise user sends an appointment to an Exchange user, the accepted/declined status information returns to the GroupWise user as a notification, rather than appearing under message properties.
GroupWise tasks, notes, and phone messages are converted into regular messages when they transfer through the Exchange Gateway.
For Exchange 2000/2003, the Country, Assistant, and Assistant Phone Number attributes cannot be mapped to fields in the GroupWise Address Book.
If you set Log Level to Verbose, the filenames and message IDs of inbound status messages are not recorded in the log file.
The following source provides information about the GroupWise 7 Gateway for Microsoft Exchange:
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