Source: GroupWise Migration Utility for Microsoft Exchange
Explanation: The Migration Utility could not access the mailbox store on the Exchange server. This error might be accompanied by the additional error, "Properties for this information service must be defined prior to use."
Possible Cause: Outlook has been installed on the Windows machine where you want to run the Migration Utility but you have not yet run Outlook. Outlook must be run at least once in order for its MAPI providers to be available for use by the Migration Utility.
Action: Run Outlook before running the Migration Utility.
Possible Cause: Outlook is not properly configured to communicate with the Exchange server.
Action: In Outlook, click Help > Detect and Repair, then click Start.
Possible Cause: The user running the Migration Utility does not have Admin privileges.
Action: Before running the Migration Utility, follow the instructions in Designating a Service Account Administrator on Exchange 5.5 or Ensuring Administrative Rights on Exchange 2000/2003, depending on your version of Exchange.