6.2 Workstation Issues
The following issues apply to workstations:
6.2.1 Smart Card Issues
If the login fails with an error message of No Certificates
Found, the method failed to read the smart card's certificates.
Check the following items:
- The smart card reader is installed
and functional.
- The smart card is configured with a valid certificate
and associated private key.
- Ensure that the smart card is not locked. Smart
cards require a valid PIN to access them. Most smart cards lock
after 3 invalid PIN attempts.
- The proper smart card middleware is installed and
operational. Most middleware includes tools for viewing the information
on the smart card.
- The method is properly configured to communicate
with the middleware. During installation, a smart card communication
interface is selected. The recommended setting is PC/SC.
If PC/SC communication is failing, you may want to try
PKCS#11. When using PKCS#11, you must also specify
the correct vendor library (DLL). The library must be in the system
path so it can be loaded by the method. You might need to contact
the middleware vendor for the specific PKCS#11 library
name.
6.2.2 Identity Plug-in Issues
Because the ID-Plugin searches the directory before the actual
login, it requires anonymous browse rights enabled in eDirectory.
If the directory restricts anonymous browse, the Identity Plug-in
does not work.
6.2.3 Novell Client Single Sign-On Issues
The single sign-on functionality in Novell Clientâ„¢ 4.91
SP3 does not work correctly. The problem has been identified and
the Novell Client team is releasing a fix. Download and install
the fix from the Novell
Support Web site.