1.1 Modes of Operation

Two primary modes of operation are supported:

The following sections provide examples for each of these modes:

1.1.1 Example: Subscriber Channel E-Mail, Publisher Channel Web Server Response

The following is an employee provisioning example scenario in which a new employee's manager assigns the employee a room number:

  1. A new User object is created in eDirectory (for example, by the Identity Manager driver for the company's HR system).

  2. The Manual Task Service driver Subscriber channel sends an SMTP message to the user's manager and to the manager's assistant. The SMTP message contains a URL that refers to the Publisher channel Web server. The URL also contains data items identifying the user and identifying those authorized to submit the requested data.

  3. The manager or the manager's assistant clicks the URL in the e-mail message to display an HTML form in a Web browser. The manager or assistant then does the following:

    • Selects the DN for his or her eDirectory User object to identify who is responding to the e-mail message.

    • Enters his or her eDirectory password.

    • Enters the room number for the new employee.

    • Clicks the Submit button.

  4. The room number for the new employee is submitted to eDirectory via the Manual Task Service driver Publisher channel.

1.1.2 Example: Subscriber Channel E-Mail, No Publisher Channel Response

The following is an example scenario in which a new employee's manager assigns the employee a computer in an asset management system:

  1. A new User object is created in eDirectory by the Identity Manager driver for the company's HR system.

  2. The Manual Task Service driver Subscriber channel sends an SMTP message to the user's manager and to the manager's assistant. The SMTP message contains instructions for entering data into the asset management system.

  3. The manager or assistant enters data into the asset management system.

  4. (Optional) The computer identification data is brought into eDirectory via an Identity Manager driver for the asset management system.