17.4 Using the Remember Password Option

If your network environment requires that users change passwords frequently, we recommend that you disable the Remember Password option for the iFolder client. The iFolder client will not alert users of expired passwords and users might exceed the number of grace logins allowed by your network. If a user enables the Remember Password option and the user's password expires while the user is logged out, the user will not be able to log in to iFolder to set the new password.

Disabling the Remember Password Option for All Users

To disable the Remember Password policy and make the option unavailable to your users:

  1. If you are not logged in, go to the iFolder Management Console, click Global Settings, enter your administrator username and password, then click login. For details, see Logging In to the iFolder Management Console.

  2. Click Global Settings > Global Client Policies.

  3. Disable the Remember Password option in the iFolder client.

    1. Uncheck the Save Password check box.

    2. Check the Enforced check box.

    3. Check the Hidden check box.

  4. Click Update Client Policies.

  5. Click Logout, then close the Web browser.

Avoiding Being Locked Out When a Password Changes

If you enable the Remember Password option for users, make sure to notify users about their password expiration through other means. Users must follow some simple precautionary steps before changing their network passwords to avoid being locked out of their iFolder accounts.

If the Remember Password check box is checked in the iFolder client, users must follow these steps when changing the passwords associated with their iFolder usernames.

  1. For every instance of the iFolder client where the Remember Password option is enabled, disable the Remember Password option.

    1. Log in to the iFolder client.

    2. Right-click the iFolder icon in the system tray, then click Account Information > Preferences.

    3. Uncheck the Remember Password check box, click Apply, then click Yes.

    4. Click File > Logout.

  2. Log in to the network and change the password, following any procedures set by the network administrator.

  3. Log in to iFolder, using the iFolder client, entering the new password instead of the old one.

  4. If desired, re-enable the Remember Password option.

    1. Right-click the iFolder icon in the system tray, then click Account Information > Preferences.

    2. Check the Remember Password check box, click Apply, then click Yes.

    3. Close the iFolder account management window.