The following issues apply to all workstation operating systems:
If you plan to use the encryption option for your iFolder user account, you must initialize the account by logging in for the first time while using the iFolder client or the Java applet. After the account is initialized, you can log in using the iFolder client, the Java applet, Novell NetStorage, or NetDrive.
If you attempt to initialize the account by logging in for the first time with Novell NetStorage, the account is set up as a clear text account with no encryption option. This occurs even if the administrator sets up encryption as a mandatory policy for all users. Unless your account is already set up for encryption, NetStorage does not offer you a passphrase entry option.
When you use NetStorage for the first time for an iFolder account with encryption, you must enter the passphrase. NetStorage might request the information two times. NetStorage stores the passphrase as an attribute of the User object in eDirectory. After that, NetStorage requests only a password during login.
The Username field is limited for iFolder user IDs.
eDirectory: An iFolder user ID cannot exceed 64 characters in length if you use Novell eDirectory™. If the user ID has more than 64 characters, neither the administrator nor the user will be able to access the user's iFolder account.
Active Directory: An iFolder user ID cannot exceed 20 characters in length if you use Microsoft Active Directory. If the user ID has more than 20 characters, the operation will fail with an error.
The iFolder client typically uses your network user ID and password as your login identity for iFolder. If your network user ID exceeds the iFolder limit, contact your system administrator to set your user ID to a value that meets the character limit for user IDs in iFolder.
In iFolder 2.1, if you enable both the Remember Password option and the Place a Shortcut on My Desktop check box, the shortcut persists across system restarts. Even if you delete the icon from your desktop, the icon is re-created every time you reboot your computer.
However, if you log out of the iFolder client and then log in again and uncheck the iFolder shortcut check box, the next time you reboot your computer, the iFolder shortcut will not be created.
If you get an error message indicating that you are not connected to the Internet and you know that you are, open the Internet Connection Wizard to troubleshoot your connection. Right-click the Internet icon on your desktop, then click Properties > Connections > Setup. When the Internet Connection Wizard launches, follow the on-screen instructions.
You must be working online in order for the iFolder client to synchronize files. If you are logged in to the iFolder server and set your Web browser to work offline, the iFolder icon in your system tray dims because working offline breaks the connection to the server. When you set your Web browser to work online, the iFolder client reconnects and logs in to the iFolder server, and the iFolder icon in your system try is once again active (colored).
Logging in to the iFolder Java applet fails with Sun Java Runtime Environment (JRE) 1.4.2_01 and later. When you attempt to log in, the applet sometimes fails to initialize and returns an error message "Applet NIDapplet not inited". If it does initialize, the applet login fails and returns an error message "Authentication failed."
To avoid this problem, use Sun Java 1.3 to 1.4.1_02.
The iFolder Java applet is provided as is. It is no longer supported.
If your iFolder administrator purchased iFolder 2.1.x as bundled with Novell NetWare 6.5 or Novell Nterprise™ Linux Services, Novell NetStorage can be made available to provide Web-based access for users to their data on the iFolder server. Your administrator must configure NetStorage to support iFolder services. For information, see the OES NetStorage Administration Guide for NetWare.
To achieve the best results when using the iFolder Java applet:
You can modify your iFolder preferences while logged in to your iFolder account but working offline. However, the changes will not take effect until you activate your Internet or network connection and log in again.