10.9 iFolder File Fails to Synchronize

If an iFolder file fails to synchronize, consider the following possible causes:

  • You have the Read Only right to the shared iFolder. For information, see Section 8.6.1, Understanding User Access Rights.

  • The file size exceeds the maximum file size policy set by the iFolder Administrator. Contact your iFolder Administrator for assistance.

  • The file size exceeds the maximum file size supported for uploads to or downloads from the Web Access server. The default maximum is 10 MB, but your administrator might configure a lower maximum file size. Contact your iFolder Administrator for assistance.

  • The disk quota you used exceeds the limit set by the iFolder Administrator. Contact your iFolder Administrator for assistance.

  • A conflict might exist between the server copy of a file and the local copy of the file. Right-click the iFolder icon and select Resolve Conflicts to resolve the conflicts. For more information, see Section 8.13, Resolving File Conflicts.

If the issue is file conflict, you must avoid working simultaneously on the same data of the same iFolder on more than one client.