Troubleshooting

This section provides you with suggestions for resolving problems you might have when you load Novell JVM for NetWare.


Java Applications Fail to Load

If Java applications have trouble running in the NetWare GUI, ensure that the DISPLAY variable is set to127.0.0.1:0.0 or to the IP number of the server. (For more information, see Setting the DISPLAY Environment Variable .)


GUI Fails to Load

If the NetWare GUI fails to load after you install Novell JVM for NetWare, run the following .NCF file at the server console:

vesa_rsp

This configures the NetWare GUI for SVGA 256 colors and sets the resolution to 800 X 600. The GUI resolution can then be changed from the NetWare GUI desktop menu. For more information, see Configuring XServer Using the GUI Environment Utility .


GUI Resolution is Not Working Properly

If your GUI resolution is not working, configure the NetWare GUI for SVGA by entering the following at the server console:

vesa_rsp

This sets the minimum resolution. The GUI resolution can then be changed from the NetWare GUI desktop menu. For more information, see Configuring XServer Using the GUI Environment Utility .


Mouse Does Not Respond

If the mouse that is properly attached to your server does not function in the NetWare GUI, it might not be configured correctly. To automatically reconfigure the mouse, do the following:

  1. Close the NetWare GUI.

  2. At the server console enter the following command:

    vesa_rsp

  3. Start the NetWare GUI.

    For instructions on starting the GUI, see Loading Novell JVM for NetWare .

    This automatically reconfigures the mouse. It also resets the NetWare GUI to its base configuration (SVGA 256 colors and a resolution of 800 X 600.) The GUI resolution can then be changed from the NetWare GUI desktop menu. For more information, see Configuring XServer Using the GUI Environment Utility .


Applications Using JAVA.NET Do Not Work Properly

If Java applications that use the JAVA.NET package have trouble resolving host names or IP addresses, ensure that the TCP/IP configuration includes the file /ETC/RESOLV.CFG, and that WINSOCK is loaded on the server.

The /ETC/RESOLV.CFG file tells the server its fully qualified domain name (FQDN), and it allows the server to locate name servers that can resolve names into IP addresses.

Another problem might be that the IP address and DNS name of the client machine need to be added to the /ETC/HOSTS file. The proper entry format is

<IP address> <DNS name>