10.7 Troubleshooting: Possible Installation Scenarios

This section contains the following troubleshooting information:

10.7.1 The Off Server Service Fields Appear Disabled

If this occurs, install the bm module package manually by completing the following steps:

  1. Click the Configure icon in the top pane of iManager.

    1. For a description of each icon, mouse over it.

  2. Click Module Configuration > Install Module Package.

  3. Map the NetWare® sys: volume directory.

    1. The path of the directory : sys:\tomcat\4\webapps\nps\packages\bm.npm

  4. Browse bm.npm file.

  5. Click Install.

  6. Enter the following commands at the Netware console:

    java -exit

    tomcat4

10.7.2 Roles and Tasks Do Not Appear on the Left Pane

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