A.4 FAQs

This section lists some frequently asked questions and suggests appropriate actions.

A.4.1 Where can I get information on the error codes that I encounter while using the VPN Client?

Refer to Section B.0, Error Codes.

A.4.2 explaining temporary unavailability of resources. What does this mean?

You get these messages when you send data to a protected network (for example when you use FTP, Telnet, or ping). This is because a new security association is in the process of negotiation.

Retry the application to resolve this issue.

A.4.3 What should I do to get IKE debug logs?

In /var/log/messages, go to /etc/racoon/racoon.conf and comment out the log debug2 line.

A.4.4 How can I find out if the VPN Client is installed on my system?

Run the following command:

rpm -qi turnpike

A.4.5 I cannot see all of the VPN Client GUI on my monitor. What should I do?

Change your monitor resolution to 1024 x 768 pixels.