The following are key points to consider and understand regarding user visibility in Filr.
LDAP Synchronization Is Key: As explained in Section 16.3, How Filr Makes LDAP Users and Groups Visible, LDAP metadata must be imported and processed to make user and group objects visible.
After the initial LDAP import, user and group metadata in Filr must be kept in sync with back-end LDAP identity stores, as explained in Section 13.1, Synchronization Overview.
All Filr System Components Must Online: For Filr users to appear in the various dialogs and lists, the Filr appliance, the Filr Search appliance, and the SQL database must all be online.
Who Can See Whom: For various reasons, such as security, large numbers of users, and so on, it might be necessary to limit user visibility.
Starting in Filr 2.0, administrators can restrict which users can see each other. See Limiting User Visibility
in the Filr 2.0: Administration Guide.