9.1 Configuring Mobile Device Access for All Users

To customize the mobile experience for all users in your Filr system:

  1. In Filr, click the admin link in the upper right corner of the page, then click the Administration Console icon .

  2. Under System, click Mobile Applications.

    The Configure Mobile Applications dialog box is displayed.

  3. As necessary, configure Filr to allow the Filr mobile app to support the following features:

    Most of the following options can be changed on a per-user basis, as described in Section 9.2, Configuring Mobile Device Access for Individual Users and Groups.

    Access Filr: Allows users to access the Filr site through the Filr mobile app.

    Cache the user’s password: Allows users to enable the Save Password option when logging in to the Filr site through a Filr mobile app.

    Allow files to be downloaded: Allows users to download files from Filr to the mobile device. Downloaded files can then be viewed in offline mode by accessing the Downloads section in the app.

    This setting applies to all files that users have access to, including files in Net Folders.

    You should be aware that even if this option is disabled, users can still work around this by accessing Filr from a Web browser on their device, then downloading the file to their mobile device via the regular Filr Web browser.

    For files to remain secure after they are downloaded, users are responsible for configuring their mobile device to encrypt files, as described in Encrypting Downloaded Files in the Novell Filr 1.0 Mobile App Quick Start.

    Interact with other applications: You must select Allow files to be downloaded for this option to be available. This option allows the Filr mobile app to interact with third-party applications that are also on the device. This includes:

    • Open In functionality for iOS devices and the Share or Send To functionality for Android devices.

      For example, users can view a file in Filr, then open that file in a document editing application, edit the file in the document editing application, then save the file back to the Filr app.

    • Cut or copy data from Filr and paste it into another application.

    • Allow a third-party app to Open In or Send To Filr.

    • Allow photos to be uploaded to Filr.

    This setting applies to all files that users have access to, including files in Net Folders.

    If you are using MobileIron to manage devices in your organization, the setting to allow Filr to interact with other applications exists both in the Filr administration console, and in the MobileIron administration console. This setting should be consistent in both locations. That is, if it is enabled in Filr, it should also be enabled in MobileIron.

    The exception to this rule is if you want Open In functionality to be enabled for devices that are being managed by MobileIron and disabled for devices that are not being managed by MobileIron. To achieve this, you can enable this setting in MobileIron and disable it in Filr. In this case, only iOS devices that are being managed by MobileIron are able to use Open In functionality; iOS devices that are not being managed by MobileIron, as well as all Android devices, are not able to use Open In functionality.

    For more information about using MobileIron with Filr, see Section 9.3.2, Configuring MobileIron to Manage the Filr App.

    Synchronize every xx Minutes: Specify the interval (in minutes) for how often content is synchronized between Filr servers and the Filr mobile app. This lets you control the amount of load the Filr mobile app puts on the Filr server.

  4. Click OK.