14.9 Viewing the Command Status of the Identity Server

Commands are issued to an Identity Server when you make configuration changes and when you select an action such as stopping or starting the Identity Server.

Certain commands, such as start and stop commands, retry up to 10 times before they fail. The first few retries are spaced a few minutes apart, then they move to 10-minute intervals. These commands can take over an hour to result in a failure. As long as the command is in the retry cycle, the command has a status of pending.

This section describes the following tasks related to commands:

14.9.1 Viewing the Status of Current Commands

The Command Status page lists scheduled events and the current status of each event. A new command appears in the list each time you change a configuration. The commands remain listed until you delete them.

  1. In the Administration Console, click Devices > Identity Servers.

  2. Click the Command Status link for the server.

  3. To delete a command, select it and click Delete.

  4. Click Refresh to refresh the display.

    The following table describes the columns on the Command Status page:

    Column Name

    Description

    Name

    Lists the Identity Server name.

    Status

    Lists the status of each server.

    Type

    Displays type of command issued to the server.

    Admin

    Displays the credentials of the administrator who performed the command.

    Date & Time

    The date and time that the command was issued. Date and time entries are specified in the local time.

14.9.2 Viewing Detailed Command Information

To view information about an individual command:

  1. In Administration Console, click Devices > Identity Servers > [Name of Server] > Command Status.

  2. Click the name of a command to get detailed information. The following information is displayed:

    Name: The Identity Server name.

    Type: The type of command issued to the server.

    Admin: The distinguished name of the admin user who performed the command.

    Status: The status of the server command.

    Last Executed On: The date and time that the command was executed.

  3. To determine if any problems occurred, view the Command Execution Details section.

    For a command that fails because the Administration Console cannot communicate with the Identity Server, the page displays the following additional fields:

    Number of Tries: Specifies the number of times the command was executed.

    Command Try Log: Lists each try and the results.

  4. Select one of the following actions:

    • Delete: To delete a command, click Delete. Click OK in the confirmation dialog box.

    • Refresh: To update the current cache of recently executed commands, click Refresh.

  5. Click Close to return to the Command Status page.