4.2 Downloading the Log Files

The General Logging page displays the location of the files that the Access Manager components use for logging system messages. There are some exceptions:

To view or download the log file:

  1. In the Administration Console, click Auditing > General Logging.

  2. Select one or more log files, click Download, then open it or save it to disk.

    You can use any text editor to view the file.

Each Access Manager component generates multiple log files. The following tables lists these files and the types of messages they contain.

4.2.1 Linux Administration Console Logs

Filename

Description

/var/opt/novell/tomcat5/logs/catalina.out

Contains Tomcat errors.

/opt/novell/devman/share/logs/app_sc.0.log

Contains events related to importing devices, device configuration changes, health status changes, statistics reporting, and communication problems.

/opt/novell/devman/share/logs/app_cc.0.log

Contains events related to policy configuration.

/opt/novell/devman/share/logs/platform.0.log

Contains XML events for configuration changes. This log file contains very little useful information for system administrators.

4.2.2 Windows Server 2003 Administration Console Logs

Filename

Description

\Program Files\Novell\Tomcat\logs\ stderr.log

Contains Tomcat error messages directed to stderr.

This file is reset whenever Tomcat is restarted.

\Program Files\Novell\Tomcat\logs\ stdout.log

Contains Tomcat error messages directed to stdout.

This file is reset whenever Tomcat is restarted.

\Program Files\Novell\logs\ app_sc.0.log

Contains events related to importing devices, device configuration changes, health status changes, statistics reporting, and communication problems.

\Program Files\Novell\logs\ app_cc.0.log

Contains events related to policy configuration.

\Program Files\Novell\logs\ platform.0.log

Contains XML events for configuration changes. This log file contains very little useful information for system administrators.

\Program Files\Novell\Nsure Audit\ logs\auditlog

Contains the log entries for Novell auditing.

4.2.3 Windows Server 2008 Administration Console Logs

Filename

Description

\Program Files (x86)\Novell\Tomcat\ logs\stderr.log

Contains Tomcat error messages directed to stderr.

This file is reset whenever Tomcat is restarted.

\Program Files (x86)\Novell\Tomcat\ logs\stdout.log

Contains Tomcat error messages directed to stdout.

This file is reset whenever Tomcat is restarted.

\Program Files (x86)\Novell\logs\ app_sc.0.log

Contains events related to importing devices, device configuration changes, health status changes, statistics reporting, and communication problems.

\Program Files (x86)\Novell\logs\ app_cc.0.log

Contains events related to policy configuration.

\Program Files (x86)\Novell\logs\ platform.0.log

Contains XML events for configuration changes. This log file contains very little useful information for system administrators.

\Program Files (x86)\Novell\Nsure Audit\logs\auditlog

Contains the log entries for Novell auditing.

4.2.4 Linux Identity Server Logs

Filename

Description

/var/opt/novell/tomcat5/logs/catalina.out

Logging to this file occurs only if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

When component logging has been set to info for Applications, it contains entries tracing user authentication and role assignments.

/opt/novell/devman/jcc/logs/jcc-0.log.0

Contains the log entries for the server communications module related to interaction of the Identity Server with the Administration Console, such as imports, certificates, health checks, and configuration.

4.2.5 Windows Server 2003 Identity Server Logs

Filename

Description

\Program Files\Novell\Tomcat\logs\ stderr.log

Contains Tomcat error messages directed to stderr.

This file is reset whenever Tomcat is restarted.

\Program Files\Novell\Tomcat\logs\ stdout.log

Logging to this file occurs only if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

When component logging has been set to info for Applications, it contains entries tracing user authentication and role assignments.

This file is reset whenever Tomcat is restarted.

\Program Files\Novell\devman\jcc\ logs\jcc-0.log.0

Contains the log entries for the server communications module related to interaction of the Identity Server with the Administration Console, such as imports, certificates, health checks, and configuration.

4.2.6 Windows Server 2008 Identity Server Logs

Filename

Description

\Program Files (x86)\Novell\Tomcat\ logs\stderr.log

Contains Tomcat error messages directed to stderr.

This file is reset whenever Tomcat is restarted.

\Program Files (x86)\Novell\Tomcat\ logs\stdout.log

Logging to this file only occurs if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

When component logging has been set to info for Applications, it contains entries tracing user authentication and role assignments.

This file is reset whenever Tomcat is restarted.

\Program Files (x86)\Novell\devman\ jcc\logs\jcc-0.log.0

Contains the log entries for the server communications module related to interaction of the Identity Server with the Administration Console, such as imports, certificates, health checks, and configuration.

4.2.7 Linux Access Gateway Appliance Logs

Filename

Description

/var/opt/novell/tomcat5/logs/catalina.out

Logging to this file only occurs if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

Check this file for entries tracing the evaluation of authorization, identity injection, and form fill policies.

/var/log/novell/reverse/<name>

If logging is enabled on one or more reverse proxies, this directory contains the log files. To enable this type of logging, see Configuring Logging for a Proxy Service in the Novell Access Manager 3.1 SP2 Access Gateway Guide.

A directory is listed for each reverse proxy on which you have enabled logging.

/var/log/ics_dyn.log

Contains all log entries generated by the Linux Access Gateway Appliance. Use syslog to control file rolling and log file distribution.

/opt/novell/devman/jcc/logs/jcc-0.log.0

Contains the log entries for the server communications module related to interaction of the Access Gateway with the Administration Console, such as imports, certificates, health checks, and configuration.

/var/log/lagsoapmessages

Logs all the SOAP messages between the Linux Access Gateway and the Embedded Service Provider.

/var/log/laghttpheaders

Contains a log of the HTTP headers to and from the Linux Access Gateway.

4.2.8 Linux Access Gateway Service Logs

Filename

Description

/var/log/novell-apache2

If logging is enabled on one or more reverse proxies, this directory contains the log files. To enable this type of logging, see Configuring Logging for a Proxy Service in the Novell Access Manager 3.1 SP2 Access Gateway Guide.

This directory also contains the Apache generated log files such as the error_log file.

/var/opt/novell/amlogging/logs

If you have enabled log profiles, this directory contains these log files. To enable this type of logging, see Access Gateway Service Logs in the Novell Access Manager 3.1 SP2 Access Gateway Guide.

/var/opt/novell/amlogging/logs/ags_error.log

Contains the messages generated for configuration, device imports, health, and statistics. It also contains entries for the policy evaluation processes done by the Gateway Service Manager module.

/var/opt/novell/tomcat5/logs/catalina.out

Contains the log messages generated by the Embedded Service Provider. Logging to this file occurs only if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

Check this file for entries tracing the evaluation of authorization, identity injection, and form fill policies.

4.2.9 Windows Access Gateway Service Logs

Filename

Description

\Program Files\Novell\amlogging\logs\ ags_error.log

Contains the messages generated for configuration, device imports, health, and statistics. It also contains entries for the policy evaluation processes done by the Gateway Service Manager module.

\Program Files\Novell\amlogging\logs\

If you have enabled log profiles, this directory contains these log files. To enable this type of logging, see Access Gateway Service Logs in the Novell Access Manager 3.1 SP2 Access Gateway Guide.

\Program Files\Novell\Apache\logs\ <name>

If logging is enabled on one or more reverse proxies, this directory contains the log files. To enable this type of logging, see Configuring Logging for a Proxy Service in the Novell Access Manager 3.1 SP2 Access Gateway Guide.

This directory also contains the Apache generated log files such as the error_log file.

\Program Files\Novell\Tomcat\logs\ stdout.log

Contains the log messages generated by the Embedded Service Provider. Logging to this file only occurs if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

Check this file for entries tracing the evaluation of authorization, identity injection, and form fill policies.

This file is reset whenever Tomcat is restarted.

4.2.10 SSL VPN Server Logs

Filename

Description

/var/opt/novell/tomcat5/logs/catalina.out

Logging to this file occurs only if you have selected the Echo to Console option from the Identity Servers > Servers > Edit > Logging page.

/opt/novell/devman/jcc/logs/jcc0.log.0

Contains the log entries for the server communications module related to interaction of the SSL VPN with the Administration Console, such as imports, certificates, and configuration.

/var/log/messages

Contains the log entries for the Connection Manager and SOCKS servers.

/var/log.novell-openvpn.log

Contains log entries for the OpenVPN server or the Enterprise mode server.

/var/log/stunnel.log

Contains log entries for Stunnel or the Kiosk mode server.