Installing ZENworks Desktop Management

Novell^® ZENworks^® 6.5 Desktop Management is one of the core components of the ZENworks 6.5 Suite. It uses Policy-Driven Automation to reduce and, in some cases, eliminate desktop management tasks such as software distribution, software repair, desktop configuration, workstation imaging, remote management, and workstation inventory throughout the life cycle of the device.

As the network administrator for a small business consisting of perhaps 100 employees or less, you probably want to know

A simple, step-by-step list of instructions explaining how to install and use Desktop Management components.
The reasons for implementing Desktop Management components inside a small network, with a sample scenario demonstrating how a component can increase user and administrator efficiency.
An assessment of the relative difficulty of implementing Desktop Management components, including preparations needed for your network server or user workstations, where to obtain any necessary prerequisite software, installation and compatibility issues, etc.

This chapter provides ZENworks 6.5 Desktop Management information in a component-by-component format. It is up to you to determine which of the Desktop Management components you want to install, configure, and use in your unique business network to address unique user needs. The information includes the following:

NOTE: Although ZENworks 6.5 Desktop Management components can be installed on network servers using NetWare^® 5.1, NetWare 6.0, Windows NT 4, or Windows 2000, the scenarios documented describe an installation on a Novell Small Business Suite 6.6 server only. NetWare 6.5 Support Pack 3 is included as part of the Novell Small Business Suite 6.6 software.

For detailed information about installing ZENwork 6.5 Desktop Management components on older NetWare servers or on Windows servers, or for information about upgrading from an older version of ZENworks for Desktops to ZENwork 6.5 Desktop Management, see the Novell ZENworks 6.5 Desktop Management Installation Guide..

ZENworks 6.5 Desktop Management Software

The information in this chapter assumes that you will be using ZENworks 6.5 Desktop Management software as shipped in the Novell Small Business Suite 6.6. This version includes five CDs that contains the image for the Desktop Management, Companion CD 1, Companion CD 2, Personality Migration, and Software Packaging. For descriptions of the contents of these CDs, see "ZENworks CD Organization" in the ZENworks 6.5 Getting Started Guide

Additional Documentation

For detailed information about the installing, planning, setting up, and testing processes that Novell Small Business Suite 6.6 customers might typically encounter while implementing this product, see the Novell ZENworks 6.5 Desktop Management Installation Guide.

For information about upgrading ZENworks for Desktops 3.x to work in a Desktop Management 6.5 environment, see "Upgrade" in the ZENworks 6.5 Desktop Management Installation Guide.

For comprehensive, conceptual information that you can use as you configure and use ZENworks 6.5 Desktop Management components, see "Overview" in the ZENworks 6.5 Desktop Management Installation Guide.

For information about setting up Terminal Server Application Support, a component that provides directory-enabled management and delivery of thin-client applications through Novell Application Launcher^TM, see "Setting Up Terminal Server Application Support" in the ZENworks 6.5 Desktop Management Installation Guide.

For information about installing, deploying, and administering ZENworks Preboot Services, a component that finds imaging work specified for a workstation and provides the workstation with the files necessary to boot to the ZENworks for Desktops imaging environment, see the "Overview," "Preparation," and "Installation" in the ZENworks 6.5 Desktop Management Installation Guide and "Using ZENworks Desktop Management Preboot Services" in the Novell ZENworks 6.5 Desktop Management Administration Guide..

For additional workstation imaging solutions, see "Workstation Imaging" in the Novell ZENworks 6.5 Desktop Management Administration Guide.

For information about installing, configuring, and testing ZENworks 6.5 Desktop Management in a Novell Cluster Services environment, see "Installing in a Novell Cluster Services Environment" in the ZENworks 6.5 Desktop Management Installation Guide.

For troubleshooting strategies that you can use and error messages that might be displayed for problems that could occur as you use ZENworks 6.5 Desktop Management in your production environment, see the ZENworks 6.5 Desktop Management Troubleshooting Guide.