3.7 Configure Settings and Thresholds

Use the Configure Settings and Thresholds page to modify the default settings for the Print Services Manger Health Monitor. For most print systems, you do not need to change the default settings. This link is accessible only to managers of the Print Manager. For other users, or if you are not logged in, this link is not displayed.

NOTE:These settings are global. Changes made earlier by an administrator are overwritten by subsequent modifications to the settings.

Figure 3-12 Configure Settings and Thresholds page

3.7.1 Current Event Log Size

Displays the current size of the event log file.

3.7.2 Maximum Event Log File Size

Sets the maximum file size for the event log. When the indicated file size is reached, the log file is restarted.

3.7.3 Configuring the Monitoring Thresholds

This list links to configuration pages where error definitions and thresholds can be set. Changing these settings can impact how printing effects the overall server health as displayed in NetWare® Remote Manager.

Printer Status

Define Printer Status Severity: Lets you define the severity of the associated printer states. The following table shows the default settings.

Table 3-10 Default Printer Severities

State

Severity Setting

Error Printing

Error

Input Paused

Warning

Not Bound

Warning

Output Paused

Warning

Shut Down

Warning

Use Printer Status in Determining Print Manager Status: Lets you decide whether printer status should be used in determining the Print Manager status in the Server Health Monitoring page. The default is set to false so that toner low, out of paper, etc., do not affect the overall server health of Novell Remote Manager.

Default = False (printer status not used)

Client Interface

Threshold for Excessive Time Used in an Client Operation: The amount of time (in seconds) it takes the Print Manager to accomplish a task can fluctuate. For example, network conditions, file server load, or hardware can affect processing time. Threshold for Excessive Time Used in an Operation allows the user to define a reasonable time limit. Any operation that takes longer than the specified time is considered to have used excessive time.

Default = 10

Maximum Allowed Percentage of Operations That Use Excessive Time: Occasionally it takes longer than normal to accomplish an operation. This is to be expected. Maximum Allowed Percentage of Operations That Use Excessive Time lets you set a threshold to indicate a problem with this interface by selecting the percentage of operations that use excessive time.

Default = .5%

Maximum Allowed Percentage of Operations That Fail: Select a failure percentage rate to indicate a problem with this interface. Some errors are to be expected; however, if you are in the process of modifying your print system, you might want to set this higher so that your modifications do not impact the printing health. After the modifications are complete, you can lower this setting to an acceptable level and create a baseline for you system.

Default = .5%

Minimum Required Problems before Indicating an Error State: Select the minimum number of errors, because of failures and excessive time usage, that must occur to indicate a problem with this interface. If this is set too low, the Health Monitor displays an error when the Print Manager is initially loaded or becomes active after a slow period. This is because the printing statistics are low or 0 during these times.

Default = 5

Use Client Interface Problems in Determining NDPS Manager Status: Lets you decide whether problems with this interface are considered in determining Print Manager status in the Server Health Monitoring page.

Default = True (problems are considered)

Gateway Interface

Threshold for Excessive Time Used in a Gateway Operation: The amount of time (in seconds) it takes the Print Manager to accomplish a task can fluctuate. For example, network conditions, file server load, or hardware can affect processing time. Threshold for Excessive Time Used in a Gateway Operation lets the you define a reasonable time limit. Any operation that takes longer than the specified time is considered to have used excessive time.

Default = 10

Maximum Allowed Percentage of Operations That Use Excessive Time: Occasionally it takes longer than normal to accomplish an operation. This is to be expected. Maximum Allowed Percentage of Operations That Use Excessive Time lets you set a threshold to indicate a problem with this interface by selecting the percentage of operations that use excessive time before an error state.

Default = .5%

Maximum Allowed Percentage of Operations That Fail: Select a failure percentage rate to indicate a problem with this interface.

Default = .5%

Minimum Required Problems before Indicating an Error State: Select the minimum number of errors, because of failures and excessive time usage, that must occur to indicate a problem with this interface. If this is set too low, the Health Monitor displays an error when the Print Manager is initially loaded or becomes active after a slow period. This is because the printing statistics are low or 0 during these times.

Default = 5

Use Gateway Interface Problems in Determining NDPS Manager Status: Lets you decide whether problems with this interface are considered in determining Print Manager status in the Server Health Monitoring page.

Default = True (problems are considered)

Broker Interface

Printer Agents without Event Notification Service: Select whether a Printer Agent without a notification service should be treated as an Error or a Warning or should not be considered as a problem (Off).

Default = Warning

Printer Agents without Resource Management Service: Select whether a Printer Agent without a Resource Management Service should be treated as an Error or a Warning or should not be considered a problem (Off).

Default = Warning

Use Broker Interface Problems in Determining NDPS Manager Status: Lets you decide whether problems with this interface are considered in determining Print Manager status in the Server Health Monitoring page.

Default = True (problems are considered)

Queue Interface

Excessive Time Threshold for the Queue Polling Loop: If the Print Manager uses more than the selected time limit (in minutes) to service all of its queues, the polling loop is considered to have used excessive time.

Default = 2

Queue Polling Loop Used Excessive Time: Select whether queue polling loops that use excessive time should be treated as an Error, a Warning, or should not be considered a problem (Off).

Default = Warning

Unable to Service Specific Queues: The Print Manager might be unable to service a queue for any number of reasons. Select whether this should be treated as an Error or a Warning or should not be considered a problem (Off).

Default = Warning

Use Queue Interface Problems in Determining NDPS Manager Status: Lets you decide whether problems with this interface are considered in determining Print Manager status in the Server Health Monitoring page.

Default = True (problems are considered)

NDS Interface

Threshold for Excessive Time Used in an NDS Operation: The amount of time (in seconds) it takes the Print Manager to accomplish a task can fluctuate. For example, network conditions, file server load, or hardware can affect processing time. Threshold for Excessive Time Used in an NDS Operation lets you define a reasonable time limit. Any operation that takes longer than the specified time is considered to have used excessive time.

Default = 10

Maximum Allowed Percentage of Operations That Use Excessive Time: Occasionally it takes longer than normal to accomplish an operation. This is to be expected. Maximum Allowed Percentage of Operations That Use Excessive Time lets you set a threshold to indicate a problem with this interface by selecting the percentage of operations that use excessive time.

Default = 1%

Maximum Allowed Percentage of Operations That Fail: Select a failure percentage rate to indicate a problem with this interface.

Default = .5%

Minimum Required Problems before Indicating an Error State: Select the minimum number of errors, because of failures and excessive time usage, that must occur to indicate a problem with this interface. If this is set too low, the Health Monitor displays an error when the Print Manager is initially loaded or becomes active after a slow period. This is because the printing statistics are low or 0 during these times.

Default = 5

Use Interface Problems in Determining NDPS Manager Status: Lets you decide whether problems with this interface are considered in determining Print Manager Status in the Server Health Monitoring page.

Default = True (problems are considered)