A.1 Resolving Workstation Memory Problems

A.1.1 DOS and Window 3.x Workstations

To increase the amount of available conventional memory, do one or more of the following:

  • Close any unnecessary applications.

  • Unload any unneeded TSR (terminate-and-stay-resident) programs (DOS/Windows only).

  • Load device drivers and TSR programs into XMS, EMS, or high memory (DOS/Windows only).

  • Modify the workstation environment as necessary to reduce the number of files that can be open at the same time, the number of buffers allocated for disk drives, and the memory size allocated by the shell for the DOS environment.

  • Install more memory in the workstation.

To increase the amount of available extended (XMS) memory, do one or more of the following.

  • If possible, reconfigure the way the workstation uses memory using a memory manager’s configuration program.

  • Remove unneeded programs or modules that use extended memory.

  • Reduce the extended memory used by certain programs.

  • Reduce the EMS memory allocated.

  • Unload any unneeded NLM programs that use extended memory.

  • Reduce the size of the Novell Client network cache. Adjust the Max Cache Size setting. For more information on adjusting this setting, see the applicable Novell Client Help file, Windows 95 or DOS/Windows.

  • Reduce the size of the local disk cache (such as SMARTDRV.EXE).

  • Install more memory in the workstation.

A.1.2 Windows 95 Workstations

To increase the amount of available memory, consider the following:

  • All of the recommendations listed for DOS/Windows will work except those indicated.

  • However, Windows 95 manages memory differently than previous versions of Windows. First, follow the recommendations stated in Help for Windows 95, and then use any of these recommendations.

  • If you still have problems, contact a Novell support provider.