3.3 Setting Up iPrint

After you install the Open Enterprise Server components on your server (including iPrint), you need to start and configure iPrint. For complete management, including uploading printer drivers and PPD files, you need to access iManager from a workstation with the iPrint Client installed. For a review of supported browsers and iPrint operations, see Section A.0, Supported Browsers for iPrint.

3.3.1 Accessing and Using iManager

iManager is a Web-based administration console that provides secure, customized access to network administration utilities and content from virtually anywhere you have access to the Internet and a Web browser.

For information on accessing iManager, see Accessing iManager in the NetIQ® iManager Administration Guide.

For iManager access and complete use of all its features, use one of the Web browsers listed below. Although you might be able to access iManager through a Web browser that is not on the list, we do not guarantee or support full functionality with any browser other than the following:

  • Microsoft Internet Explorer 6 SP2 (only on Windows XP)

  • Microsoft Internet Explorer 7

  • Microsoft Internet Explorer 8

  • Firefox 1.5.x, 2.x, 3.0, 3.5, 3.6, 4.0, and 5.0

In order for some iManager wizards and help systems to work, you must enable pop-up windows in your Web browser. If you use an application that blocks pop-up windows, you must disable the blocking feature while working in iManager or allow pop-ups from the iManager host. The mobile iManager functions similarly to the Web-based iManager, except that it does not allow you to upload drivers and to create profiles.

Figure 3-1 iManager

For information on using the iManager interface, seeNavigating the iManager Interface in the NetIQ® iManager Administration Guide.

3.3.2 Creating a Driver Store

You need only one Driver Store for your print system; however, depending on your network setup, you can add additional Driver Stores. You must create a Driver Store in order to create a Print Manager. For more information about placing Driver Stores on your network, see Creating Additional Driver Stores.

  1. In iManager, click iPrint > Create Driver Store.

    The Create Driver Store dialog box is displayed.

  2. In the Driver Store name field, specify the name of the Driver Store object.

  3. In the Container name field, specify the name of the container where you want the Driver Store object to reside.

    HINT:Use the Object Selector to choose the container object from an object list. For more information on using the Object Selector,Using the Object Selectorin the NetIQ® iManager Administration Guide.Use the History Browser to browse through the list of objects you used recently.

  4. In the Target Server field, specify the DNS name or the IP address of the server where you want the iPrint Driver Store to reside.

    If you have set up the cluster, specify the DNS name or IP address of the iPrint resource.

  5. In the eDir Server name field, specify an eDirectory server that you want the Driver Store to communicate with.

    For fault tolerance, you can specify more than one eDirectory server from the same tree. For more information, see Section 3.3.3, Changing the eDirectory Server Assignment.

  6. Click Cancel to exit without saving any of your changes.

    or

    Click OK to save your changes.

IMPORTANT:When you try creating a Driver Store for the first time, you might receive a certificate error. You should accept the certificate in order to proceed with creating the Driver Store.

After the Driver Store is created, the Driver Store daemon is loaded on the server, and you can start uploading drivers.

NOTE:To check the status of the Driver Store, use the rcnovell-idsd status command.

3.3.3 Changing the eDirectory Server Assignment

If you need to change the eDirectory server assignment for the Print Manager or Driver Store, edit the Driver Store Server1= entry in the corresponding configuration file, print_manager_name.context.ipsmd.conf or idsd.conf, located in /etc/opt/novell/iprint/conf.

NOTE:As many as two additional servers can be specified, using Driver Store Server2 and Driver Store Server3. Driver Store Server1 is considered to be the primary eDirectory server. Driver Store Server2 and Driver Store Server3 are considered to be secondary servers.

For example, editing the Driver Store Servers 1, 2, and 3 entries for the idsd.conf file looks like this:

cat /etc/opt/novell/iprint/conf/idsd.conf {

DSServer1 wgp-printlab-59.labs.blr.novell.com

DSServer2 wgp-printlab-59.labs.blr.novell.com

DSServer3 wgp-printlab-59.labs.blr.novell.com

IDSObjectDN CN=ds-102-59-2,O=novell

IDSObjectPasswd yhvuevdbumpuvfuklnqqapvipxvemh

IDSHostAddress 100.100.100.100

}

Editing the Driver Store Servers 1, 2, and 3 entries for the ipsmd.conf file looks like this:

cat /etc/opt/novell/iprint/conf/ipsmd.conf

DSServer1 wgp-printlab-59.labs.blr.novell.com

DSServer2 wgp-printlab-59.labs.blr.novell.com

DSServer3 wgp-printlab-59.labs.blr.novell.com

PSMObjectDN CN=psm-dns-name,O=novell

PSMObjectPasswd pgtnlafnfekh

PSMHostAddress wgp-printlab-59.labs.blr.novell.com

3.3.4 Managing Printer Drivers

A printer driver or PostScript Printer Description (PPD) file is software that directly supports a physical printer, enabling it to carry out its functions.

Hardware vendors develop printer drivers and PPD files, which are specific to each printer. Most printers require different printer drivers for each operating system they interact with. You can use iManager to view a list of printer drivers and PPD files you have uploaded to the Driver Store. On Windows XP, Vista, Windows 7, Windows 8, and Windows 8.1 platforms, you can also upload printer drivers by using a command line option. For more information, see Section 4.5.4, Implementing iPrint by Using the Command Line.You can add printer drivers and PPD files from diskettes, CDs, and the workstation operating system.

The Driver Store daemon must be running in order to add printer drivers, and the iPrint Client must be installed on a Linux or Windows workstation. To install the client, go to http://server_IP_address/ipp and click the Install iPrint Client link. For more information on installing the client, see Section 4.0, Installing and Setting Up iPrint on Client Workstations. For a review of supported browsers and driver upload operations, see Section A.2, Supported Browsers for the iPrint Plug-In and iManager.

To add printer drivers to the Driver Store:

  1. In iManager, click iPrint > Manage Driver Store.

  2. Specify the name of the iPrint Driver Store to which you want to add printer drivers.

  3. Select the Drivers tab.

  4. Use the Drivers Platform drop-down list to select the client platform for which you want to upload the printer driver.

  5. Do one of the following:

    • Click Add from File to add printer resources from a printer driver .inf file or PPD file.

      Uploading a PPD file is supported on the Firefox browser (Linux only).

    • Click Add from System to add drivers from the workstation where you are running iManager.

      The drivers installed on your workstation are made available to be uploaded to the Driver Store. You can upload only drivers for the platforms installed on your workstation.

  6. Select a driver, then click OK.

  7. Click OK to save your changes.

    or

    Click Cancel to exit without saving your changes.

  8. Click Refresh to refresh the screen and display the changes you just made.

If you need to install an iPrint printer but cannot use a Web browser, you can use the iprntcmd.exe command at a DOS prompt. For more information, see Using iprntcmd.exe to Install iPrint Printers. You can also install driver files from a Linux console prompt by using the iprntcmd command. For more information, see Section 4.6, Using iprntcmd on Linux and Macintosh.

To delete printer drivers from the Driver Store:

  1. In iManager, click iPrint > Manage Driver Store.

  2. Select the Drivers tab.

  3. Read the list of existing printer drivers displayed in the Current Drivers panel.

    Figure 3-2 Delete Driver Stores

  4. Select a driver, then click Delete.

  5. Click OK to save your changes

    or

    Click Cancel to exit without saving your changes.

  6. Click Refresh to refresh the screen and display the changes you just made.

3.3.5 Managing Driver Stores

To look at the information on the existing driver stores:

  1. In iManager, click iPrint > Manage Driver Store.

  2. Use the Driver Store Control tab to make changes in the driver functionality as needed:

    • Use the Driver Store Control panel to start up or shut down the driver store, copy the printer drivers in this driver store to another driver store, move the Driver Store configuration files and printer drivers to a different server, and view the status of the driver store (Active, Down, Initializing, or Shutting Down).

    • Use the Identification panel to view and add information related to the Driver Store, such as the Driver Store name, version, the network address where the Driver Store is running on, the list of iPrint Manager Customers using your Driver Store, the physical location of the server that the Driver Store is loaded on, and any extra information that you might want to note about your driver store.

  3. Use the Access Control tab to view and modify the list of resources that have been the assigned manager roles for your driver store:

    • View the list of the existing Driver Store Manager role objects in the Manager Role panel.

    • Click Add to add a new Driver Store Manager object.

    • To delete a Driver Store Manager object, select an object from the Manager Role panel, then click Delete.

  4. Use the Drivers tab to create and maintain Printer Drivers.

  5. Click OK to save your changes.

    or

    Click Cancel to exit without saving your changes

  6. Click Refresh to display the changes you just made.

3.3.6 Creating a Print Manager

You need to create at least one Print Manager for your print system. Depending on your network setup, you can create additional Print Managers, such as, across a WAN link. The Print Manager must be running in order to create printers. For more information about placing print managers on your network, see Creating Additional Print Managers.

IMPORTANT:Based on the Print Manager configuration, the Print Manager creates a URL for each printer. When you create the Print Manager, you can specify a DNS name or an IP address for the iPrint Service of the same server where you are creating the Print Manager. You should use the DNS name because if the IP address changes, users must delete and reinstall the printers.

A Driver Store must exist before you can create a Print Manager. For more information, see Section 3.3.2, Creating a Driver Store.

  1. In iManager, click iPrint > Create Print Manager.

    When you create the Print Manager the first time, you might receive an error about trusting a certificate. You need to click the iPrint Certificate Manager link and accept the certificate, then attempt to create the Print Manager again.

  2. In the Print Manager name field, specify the name for your iPrint Manager object.

  3. In the Container name field, specify the name of the container where you want the Print Manager object to reside.

    HINT:Use the Object Selector to choose the container object from an object list. For more information on using the Object Selector, see Using the Object Selector in the NetIQ® iManager Administration Guide. Use the History Browser to browse through the list of objects you used recently.

  4. In the eDir Server name field, specify an eDirectory server with which you want the Driver Store to communicate.

    For fault tolerance, you can specify more than one eDirectory server from the same tree. For more information, see Section 3.3.3, Changing the eDirectory Server Assignment.

  5. In the Driver Store name field, specify the Driver Store you want this Print Manager to use to deliver printer drivers to iPrint clients.

  6. Select the Start print manager after creation check box to automatically launch the Print Manager after creating it.

    This option starts the iPrint Manager after the object is created and also starts the iPrint service after every server reboot.

    If you do not select the Start print manager after creation check box, you should start the Print Manager manually after creating it. You do this by using Manage Print Manager > Manager Control in iManager or by entering /etc/init.d/novell-ipsmd start at a command prompt.

    IMPORTANT:In a cluster setup, do not select the Start print manager after creation check box.

  7. Use the iPrint Service panel to specify a DNS name (such as print.mycompany.com) to identify the iPrint service on the network.

    This address should resolve to the physical server that hosts the Print Manager. Additionally, this address is used to create the iPrint printer's URL, which is installed on users' workstations during a printer installation.

    If this URL changes, users must delete and reinstall their printers. The DNS name should not be the server's DNS name (such as server1.mycompany.com).

    An IP address can be used if DNS is not configured for your network or if you use a secondary IP address. Using a primary IP address or the server's DNS name limits your ability to move the Print Manager. You should use DNS names, whenever possible, to avoid client issues, especially if you need to change the IP address in the future.

  8. Click OK or Click Cancel to exit without saving any of your changes.

A CNAME is a DNS name that is tied to a Service and not tied to a Server Name. Novell recommends that you bind the Print Manager to a CNAME and not to a server DNS name or a server IP address. If the Print Manager is bound to a CNAME, the iPrint printers installed to workstations automatically point to the new server when you migrate iPrint services from OES 2 to OES 11 SP2. There are two methods to view which address or name the Print Manager is bound to:

  • Viewing the Installed Printer

  • Using ipsmd.conf

Viewing the Installed Printer

Look at the name of an iPrint printer installed to a workstation. The name looks similar to one of the following formats:

printer1 on ipp://servicename.company.com

or

printer1 on <Name>

or

printer1 on ipp://servername.company.com

or

printer1 on ipp://<ipaddress>

The first format is the recommended format.

Using ipsmd.conf

View the PSMHostAddress value within the /etc/opt/novell/iprint/conf/ipsmd.conf file. The only recommended value is a CNAME, such as servicename.company.com.

To conform to the Novell CNAME recommendation:

IMPORTANT:Do not proceed with these steps if the Print Manager is bound to an IP address or a server DNS name.

  1. Create a DNS entry for a Print Manager service name (CNAME) within the network's DNS configuration.

    The CNAME must resolve to the IP address of the server hosting the Print Manager. If the Print Manager is hosted on a cluster, the CNAME must resolve to the IP address of the cluster volume.

  2. /etc/hosts/ -Add the CNAME and server IP address to the server's /etc/hosts file.

  3. ipsmd.conf - Modify the PSMHostAddress value within the /etc/opt/novell/iprint/conf/ipsmd.conf file from the server DNS or IP address to the Print Manager's CNAME.

  4. Restart the Print Manager by using the rcnovell-ipsmd restart command.

The iPrint clients detect the name change within the ipsmd.conf file, uninstall the iPrint printer, and re-install the iPrint printer to reflect the new name.

3.3.7 Creating a Printer

Before you can create a printer, you must first create a Print Manager on your server. See Section 3.3.6, Creating a Print Manager for more information. For information on the prerequisites for creating additional printers, see Section 9.4.1, Creating Additional Printers.

  1. In iManager, click iPrint > Create Printer.

  2. Follow the prompts and fill in the fields.

    Click the help for explanations about the fields.

  3. Click Next, then select the drivers for this printer.

    If the printer drivers for this printer are not listed, you can still create the printer. After the printer is created, add the printer drivers to the Driver Store and then associate the drivers to the printer by clicking Manage Printer > Drivers.

  4. Click Next to create the printer.